1. Which of the following is NOT a task?
Correct Answer is : Insurance policy does not cover the damage
2. Which of the following statements refer to a critical (core) process of a company?
Correct Answer is : Order-to-cash
3. Which of the following statements is true about a process map?
Correct Answer is : It shows the organizational units that are involved in a process
4. Suppose that process A is a downstream process of process B. This is an example of what kind of relation?
Correct Answer is : A sequential relation
5. According to Porter's classification of processes, which of the following is/are support processes.
Correct Answer is : The process for handling requests from employees to take their annual vacation