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Business Process Management interview questions
Business Process Management interview questions
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Total Questions: 5
1. Which of the following is NOT a task?
A. Check insurance policy details
B. Insurance policy does not cover the damage
C. Calculate settlement amount
D. Determine if customer is liable for damage
Show Correct Answer
Correct Answer is :
Insurance policy does not cover the damage
2. Which of the following is NOT an event?
A. Purchase order received
B. Claim withdrawn by customer
C. Notify settlement decision to customer
D. Payment delay expired
Show Correct Answer
Correct Answer is :
Notify settlement decision to customer
3. Which of the following statements refer to a critical (core) process of a company?
A. Human resource management
B. Accounts payable
C. Order-to-cash
D. Customer relationship management
Show Correct Answer
Correct Answer is :
Order-to-cash
4. In a process-oriented organization, who is directly accountable for poor performance of a process?
A. A The process participants
B. The executive management team
C. The process owner
D. The process analyst
Show Correct Answer
Correct Answer is :
The process owner
5. Suppose that process A is a downstream process of process B. This is an example of what kind of relation?
A. An abstraction relation
B. A sequential relation
C. A hierarchical relation
D. An external relation
Show Correct Answer
Correct Answer is :
A sequential relation
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