Customer Relationship Management interview questions
Customer Relationship Management interview questions
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Total Questions: 5
1. A goal of inventory management is
Correct Answer is : Customer service
2. Which of the following is true about forecasting?
Correct Answer is : It is better to under-forecast rather than over-forecast
3. Which of the following describes the typical flow of cash in supply chain?
Correct Answer is : Customer to producer to supplier
4. Customer relationship management (CRM) is best described as:
Correct Answer is : A marketing philosophy based on putting the customer first
5. Supply chains create value by:
Correct Answer is : Increasing profitability and return to shareholders
