Telephone Reception interview questions
Telephone Reception interview questions
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Total Questions: 5
1. Which of these is not considered in a telephonic conversation?
Correct Answer is : Body language
2. After about how many rings should the telephone be lifted?
Correct Answer is : 2
3. What is the first thing you must utter when you pick up a call?
Correct Answer is : Your name and designation
4. Which of these should be kept in mind while receiving a call?
Correct Answer is : If the information is not readily available, take his phone number and call back.
5. Which of these should be kept in mind while giving instructions?
Correct Answer is : His ability to grasp information
