ReturnPro is looking for a team-oriented, driven, and energetic Help Desk Specialist. The Help Desk Specialist will be a primary liaison between our clients and our development teams. The Help Desk Specialist will be expected to learn our proprietary software and the operations that utilize it to assist in configuring, troubleshooting, and supporting clients. This role will also be responsible for documenting issues and feature requests through Slack and ticketing software while maintaining comm