Job Title: IT Service Desk Agent Job Location: South Jordan, UT 84095 Job Duration: 12 months of contract Kindly help me out with your most updated resume Executive Summary: The IT Service Desk Agent is the first point of contact for end users seeking IT support via phone and live chat in a fast-paced 24x7x365 environment. This role requires delivering exceptional customer service, efficiently resolving technical issues, and ensuring accurate documentation in a call/chat ticketing sys