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1 Job - Page 1 of 1 (00:00 seconds)

Service Desk Manager

Company

ASM Research, An Accenture Federal Services Company |

Location

Hartford, Connecticut, United States ( 0 miles away ) |

Posted date

3 days ago | Onsite

Technical Leadership Manage a team handling complex, multi‑system PIV/PKI issues (certificate failures, smart card logon errors, middleware failures, CRL/OCSP issues, workstation trust issues, email signing/encryption problems). Oversee deep‑dive investigation of incidents that cannot be resolved by Tier 1/2. Guide root‑cause analysis and create remediation plans for recurring identity issues. Provide expert troubleshooting covering Windows, AD/Entra ID, certificate authorities, PKI validati

Snaprecruit.com - ID: SD-APP-35d1f25cdd0b281e878ea945ba3c6b1a9647f2fd4652a1be5991c05ab8e98317

Job origin: APPCAST_CPC

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