<div> <table align="left" hspace="0" style="border:undefined" vspace="0"> <tbody> <tr> <td align="left" style="padding-top:0in; padding-right:9.0pt; padding-bottom:0in; padding-left:9.0pt" valign="top"> <p><b>Job Description Google CCAI / Contact Center AI Tech Lead</b></p> <p> </p> <p>As an AI Tech Lead, you will be in charge of designing and implem

<p><strong>Join SmartFinancial: Empowering Insurance Agents with Cutting-Edge Technology</strong></p><p></p><p>Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. </p><p></p><p>We are a leading insurance marketplace, connect

<p>We are searching for a polite, professional Contact Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and informing consumers about our products and services. The Contact Center Representative may handle a high volume of calls and should seek to create a positive experience for each customer. They will listen to customers to understand the reason for their call, address all questions

Job Summary<br /> <br /> The DentaQuest Contact Center Customer Service Representative plays a pivotal role in delivering high-quality service to members and providers by efficiently resolving inquiries related to dental insurance benefits, claims, and provider networks. This remote position supports DentaQuest s mission of improving oral health by ensuring customers and dental professionals receive prompt, accurate, and professional assistance. The ideal candidate demonstrates st

<p></p><p></p><p>Welcome to SmartFinancial, where our mission is clear: to drive growth and success for insurance agencies through our industry-leading technology! Voted one of the Best Places to Work for four consecutive years, we are one of the fastest-growing tech companies. </p><p></p><p>We are a leading insurance marketplace, connecting millions of shoppers to our network of insurance partners. </p><p></p><p>The s

<p>DSI, a trusted and authorized partner of AT&T, is seeking an experienced Contact Center Trainer to lead and deliver high-impact training initiatives for our AT&T customer service and escalation teams. This individual will play a key role in shaping agent performance, driving customer satisfaction, and supporting ongoing operational excellence within our contact center environment.</p><p>The ideal candidate brings a strong background in training within a wireless tele

<div style="text-align: justify;"><b>VCS Contact Center Operations Sr Analyst (Vehicle Connected Services)</b><br /> </div> <div> <p data-olk-copy-source="MessageBody" style="text-align: justify;"><b>Job Responsibilities:</b></p> <ul type="disc"> <li style="text-align: justify;">Monitors, manages and recommends CQ-VCS KPI vendor objectives. Provides direction on escalated cu

<div>CISCO CONTACT CENTER - Canton, MA - Onsite<br /> <br /> Job Title: Contact Center with Avaya<br /> Location: Canton MASS<br /> Duration: 6 months<br /> <br /> Position Context<br /> Customer is under process to transform the Contact Center from Avaya to NICE. This implementation is being performed by one of the vendor recommended by NICE and workflows for the call are not completed on time. Customer is looking to have an SME who can dri

<div>CISCO CONTACT CENTER - Canton, MA - Onsite<br /> <br /> Job Title: Contact Center with Avaya<br /> Location: Canton MASS<br /> Duration: 6 months<br /> <br /> Position Context<br /> Customer is under process to transform the Contact Center from Avaya to NICE. This implementation is being performed by one of the vendor recommended by NICE and workflows for the call are not completed on time. Customer is looking to have an SME who can dri

<div>CISCO CONTACT CENTER - Canton, MA - Onsite<br /> <br /> Job Title: Contact Center with Avaya<br /> Location: Canton MASS<br /> Duration: 6 months<br /> <br /> Position Context<br /> Customer is under process to transform the Contact Center from Avaya to NICE. This implementation is being performed by one of the vendor recommended by NICE and workflows for the call are not completed on time. Customer is looking to have an SME who can dri