JOB TITLE: Guest Services RepresentativeDEPARTMENT: Guest ServicesJOB CLASSIFICATION: Non-exempt, (full-time, 40 hours per week)ACCOUNTABILITY: Guest Services ManagerPRIMARY PURPOSE: Guest Services Representatives are responsible for fostering a spirit of goodwill and trust between the public and the shelter, delivering superior customer service, advocating for animals in our care and in the community, and educating the public about Animal Refuge League services, procedures and policies. PRIMARY