Relativity is seeking a Technical Support Specialist to diagnose, troubleshoot, and resolve software and networked system issues for a mixed customer base. You will handle tickets, interact via phone and email, and build expertise in Relativity products and SQL, while ensuring timely responses within SLAs.
The role requires working overnight CST shifts when scheduled, occasional travel, and compliance with clearance requirements for government product support.
#J-18808-Ljbffr