Responsibilities
Configure and develop HRSD workflows (case management, onboarding, lifecycle events)
Build service catalog items, forms, workflows, and employee service portals
Develop automation using Flow Designer, scripting, and platform tools
Create and maintain integrations with HRIS systems (Workday, SAP, etc.)
Support HR data, knowledge management, and employee experience features
Implement AI‑enabled capabilities (Now Assist, Virtual Agent where applicable)
Troubleshoot, test, an