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"Office Manager"

In United States

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"Office Manager"   

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JOB TITLE:

"Office Manager"

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Cleveland, 44114, OH United States

JOB DESCRIPTION:

Application Trade Support Engineer New York and London   Purpose of the Role Application Support Engineers (Trading Systems) are the front line of our company working with customers on a day-to-day basis as we provide mission critical systems for foreign exchange. Application Support Engineer (Trading Systems) ensure those systems are functioning every day, every second and every millisecond. ASEs provide hands-on system operation, answer questions, support in-house teams, troubleshoot problems, perform upgrades and anything else required, ensuring our customers have a reliable and dependable service.    Responsibilities Monitor, deploy, support and operate sophisticated front-office trading systems processing billions of dollars in trades a day.  Interact with a wide spectrum of people at customer sites, including front office support teams, system administrators, developers and traders.  Perform regular system checks and analysis and provide reports of system functioning and service level.  Troubleshoot and restore system processing in event of incidents and problems.  Handle in-bound service requests and questions.  Perform proactive event management   Required Skills, Experience and Qualifications 2-5 years previous experience in a customer support role.  Experience working in FinTech or related field. Excellent written and verbal communication skills. Understanding of networking fundamentals and experience in diagnosing connectivity issues. Understanding and experience working with messaging protocols (SOAP, JMS, MQ, FIX or others). Strong attention to detail, self-management, initiative, discipline, and follow-through.  Exceptional problem-solving ability.  Competent with SQL. Familiarity with databases and message-based software systems.  Ability to work flexible hours to meet client demands.   Preferred Skills, Experience and Qualifications Trading support experience/exposure to trading protocols; e.g. FIX is a plus. Familiarity with at least one scripting or object-oriented programming language.  Experience working with both Windows Server and UNIX/Linux. Service Management knowledge.   OOJ-1166 (JPC - 158)

Position Details

POSTED:

Oct 02, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16497072149381434

LOCATION:

United States

CITY:

Cleveland, 44114, OH

Job Origin:

OORWIN_ORGANIC_FEED

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In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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Application Trade Support Engineer New York and London   Purpose of the Role Application Support Engineers (Trading Systems) are the front line of our company working with customers on a day-to-day basis as we provide mission critical systems for foreign exchange. Application Support Engineer (Trading Systems) ensure those systems are functioning every day, every second and every millisecond. ASEs provide hands-on system operation, answer questions, support in-house teams, troubleshoot problems, perform upgrades and anything else required, ensuring our customers have a reliable and dependable service.    Responsibilities Monitor, deploy, support and operate sophisticated front-office trading systems processing billions of dollars in trades a day.  Interact with a wide spectrum of people at customer sites, including front office support teams, system administrators, developers and traders.  Perform regular system checks and analysis and provide reports of system functioning and service level.  Troubleshoot and restore system processing in event of incidents and problems.  Handle in-bound service requests and questions.  Perform proactive event management   Required Skills, Experience and Qualifications 2-5 years previous experience in a customer support role.  Experience working in FinTech or related field. Excellent written and verbal communication skills. Understanding of networking fundamentals and experience in diagnosing connectivity issues. Understanding and experience working with messaging protocols (SOAP, JMS, MQ, FIX or others). Strong attention to detail, self-management, initiative, discipline, and follow-through.  Exceptional problem-solving ability.  Competent with SQL. Familiarity with databases and message-based software systems.  Ability to work flexible hours to meet client demands.   Preferred Skills, Experience and Qualifications Trading support experience/exposure to trading protocols; e.g. FIX is a plus. Familiarity with at least one scripting or object-oriented programming language.  Experience working with both Windows Server and UNIX/Linux. Service Management knowledge.   OOJ-1166 (JPC - 158)


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