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1488 TIA – Evaluation Technician

  • ... San Francisco, Capellen, United States
  • ... Full time
  • ... Salary: 40.25 per hour
  • Posted on: Feb 02, 2024       Expires on:

1488 TIA – Evaluation Technician   

JOB TITLE:

1488 TIA – Evaluation Technician

JOB TYPE:

Full-time

JOB LOCATION:

San Francisco Capellen United States

JOB DESCRIPTION:

Posting Summary

Posting Type

Department
A & R Dean's Office - Credit

Campus
Ocean Campus

Location
50 Frida Kahlo Way, San Francisco, CA 94112

Job Category
Classified

Salary

Salary Range:
$34.
0153 $40.
2536 hourly

$70,827 $83,727 annually

Appointment Type
Classified - Permanent-Exempt

Full Time/Part Time
Full Time

Hours/Week
40

Appointment Schedule
Full Fiscal Year (260 Days)

(STO) School Term/Summer enter number of days

Bilingual Position
No

Special Conditions

Start Date

End Date

Position Description
One (1) Permanent-Exempt, full time, (40 hours/week), full year (260 days/year) position.
Exempt employees are considered at will and serve at the discretion of the appointing officer.


Under general direction of supervision, the TIA Evaluation Technician is responsible for performing complex and highly technical duties in the Office of Admissions & Records/Registration.
The Evaluation Technician will coordinate communication with department contacts and regular front counter duties to assist the public and college; assignment to other Educational Centers as needed; address issues of discrepancies in admissions/registration; update information into Banner System; provide virtual counter coverage and phone coverage for A&R/Registration, respond to emails; resolve conflicts and discrepancies with student concerning student registration, student account and other A&R/Registration matters.
Other responsibilities include working with student counseling, other departments and their program requirements and assisting students with online A&R/Registration processes in person, by email, virtual help counter or over the phone; attend and present at workshops, seminars and meetings as required.
This position requires heavy interaction with the public.
This position may be required to work evenings and weekends as needed.


Job Duties
1.
Assist with overseeing clerical personnel in the maintenance of records and documents for the tuition and fees department.
2.
Assist in the operations of the Registration Center and the student employees.
3.
Assist in providing enrollment verifications for students.
4.
Perform technical work, including registration set-up and coding, and auditing materials for input to the data processing system.
5.
Provide information to students, faculty and others regarding enrollment processes, grades, class schedules and department policies and procedures.
6.
Interpret and provide information on regulations & rules, policies and procedures pertaining to Admissions and Records.
7.
Assist in the coordination of student fee collection.
8.
Implement requirements for evaluation in the Refunds/AmeriCorps/Scholarships/the Chancellors Office Tax Offset Program ( COTOP ).
9.
Develop and maintain the training manual and important information publications.
10.
Maintain Registration and Tuition & Fees Department website by updating published information as required.
11.
Register students into classes by accurately inputting student and class information into the BANNER Student Database system.
12.
Oversee the data entry and accuracy of Priority Registration to approved student groups and the processing of student appeals for loss of priority.
13.
Assist in the creation of Registration/Tuition and Fees procedures with other lead managers that are consistent with College, District and state regulations.
14.
Participate in training activities to maintain current knowledge of Registration/Tuition and Fees regulations and procedures.
15.
Oversee reconstruction of student records and maintain the security and integrity of student records.
16.
Resolve complex issues regarding student registration, student accounts/billing, records maintenance and research.
17.
Evaluating registration documents to ensure accuracy, making all authorized changes to records using a computer terminal; processing and posting a variety of transactions, including registration, course add/drop, student hold removals, overrides, and correcting online any student record discrepancies.
18.
Verifying/reconciling and posting into a database information from various forms received from off-campus sites during regular registration period.
19.
Work closely with the Bursar Office and report any student account adjustments to the Bursar Office.
20.
Compiles reports of student data to coordinate with distributor for mass mailing efforts.
21.
Coordinates with Information Technology Services for the purpose of improving computing functions as it pertains to Registration Department.
22.
Troubleshoots problems and discrepancies as it pertains to Registration and Fees.
23.
Perform related duties as assigned.


Minimum Qualifications
A BS/BA degree; OR

AA/AS degree AND two years (4000 hours) of relevant paid experience in a Registration or Admissions and Records Office; OR

Four (4) years (8000 hours) of relevant experience in a Registration or Admissions and Records Office or Student Services, preferable in a college setting.


Note: Work experience with the District as a College Work Study student or Lab Aide (3591 Classification) will not be considered or applied as qualifying experience.


Desirable Qualifications
1.
Knowledge of Banner applications 2.
Ability to communicate clearly and effectively in written and oral form.
3.
Ability to deal effectively with students, faculty, staff, administrators and the general public.
4.
Ability to troubleshoot and resolve difficult situations.
5.
Ability to anticipate problems and resolve them in a timely manner.
6.
Good organization skills.
7.
Strong multi-tasking skills.
8.
Willingness to work evening and extended hours when required.
9.
Experience working in a college or other educational environment.
10.
Skills to handle and perform under pressure.
11.
Experience working with individuals from diverse backgrounds.


Benefits
1.
Additional Days Off with Pay.
As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full year (260 days/year) work schedules are granted, as paid days off, the days between Christmas and New Years Day, as well as an additional five (5) paid days off during spring break.
Eligible school- term-only ( STO ) employees who are not scheduled to work the designated days between Christmas and New Years Day shall be granted three (3) paid days off to be scheduled by mutual agreements between the employee and supervisor.
Eligible school- term-only ( STO ) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.


2.
New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund ( RHCTF ).


Application Procedure
To be considered for this position, the following materials must be submitted by the filing deadline.
Applications filed without the required documents will be rejected.
NOTE : THE EMPLOYMENT HISTORY PORTION OF APPLICATION MUST BE COMPLETED .

1.
Completion of online application (start by clicking on Apply for this job button at the top of this page): AND

2.
A letter expressing interest in the position specifically indicating how you meet the Minimum and Desirable Qualifications as listed in the announcement and identifying the department above: AND

3.
A current resume summarizing educational background and related work experience; AND
4.
Educational Verification as stated below:
Verification of qualifying education must include copies of transcripts, diplomas or certificates posting your degree(s) and Major(s).
If verification cannot be obtained, the applicant must submit a signed statement with the application explaining why such verification cannot be obtained.
Requests for waiver will be considered on a case-by-case basis.
Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed.
Please contact the CCSF Human Resources Department at (415) 452-7660 for evaluation sources.
Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application.


Verificationof Experience: Verification may be requested at any time during this recruitment and selection process.
If requested, verification of experience needed to qualify must be submitted on the employers letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative.
Verification experience may be waived if impossible to obtain.
The applicant must submit a signed statement with the application explaining why verification cannot be obtained.
Waiver request will be considered on a case-by-case basis.
Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.


ADA Statement
Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/ EEO / ADA Compliance Officer at 415/452-5053 to make the necessary arrangements.
Please be aware that verification of a covered disability under the ADA may be required.


Selection Procedure/Conditions of Employment
Applicants will be screened for relevant qualifying experience.
Additional screening mechanisms may be implemented in order to determine applicants qualifications.
Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process.
Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.


New Hires: As approved by the governing Board of the San Francisco Community College District, beginning October 1, 2021, City College of San Francisco requires that new and current employees, students, and business partners participate in
the Covid Safety Campaign.
All parties entering CCSF facilities must demonstrate proof of covid vaccination in compliance with current CDC and SFDPH guidelines.
New hires must submit documentation for verification to the Human Resources Department.


EEO Statement
It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS / HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran.
These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity.
For further information, contact the Title 5/ EEO / ADA Compliance Officer at (415) 452-5053.


Posting Detail Information

Posting Number
CS00300P

Job Open Date
02/01/2024

Application Review Date

Job Close Date
02/22/2024

Open Until Filled
No

Contact
Chandra Edelstein, Admissions and Records/Registration

Contact Phone/Extension
(415) 239-5005

Contact Email
cedelstein@ccsf.
edu

Special Instructions to Applicant

Filing Deadline: Thursday, February 22, 2024 at 4:00 pm.

Employees who are current, Permanent-Exempt, Full-time, Full year in Class 1488 TIA -Evaluation Technician with City College of San Francisco qualifies to be considered as an internal transfer candidate.
Internal Transfer applicants must submit an application according to the application procedure identified above, AND indicate on the letter of interest that they are applying as an internal transfer candidate.

Position Details

POSTED:

Feb 02, 2024

EMPLOYMENT:

Full-time

SALARY:

40.25 per year

SNAPRECRUIT ID:

S-1707131163-ca5dd357e370bacab45fefa555a19308

LOCATION:

Capellen United States

CITY:

San Francisco

Job Origin:

jpick2

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Posting Summary

Posting Type

Department
A & R Dean's Office - Credit

Campus
Ocean Campus

Location
50 Frida Kahlo Way, San Francisco, CA 94112

Job Category
Classified

Salary

Salary Range:
$34.0153 $40.2536 hourly

$70,827 $83,727 annually

Appointment Type
Classified - Permanent-Exempt

Full Time/Part Time
Full Time

Hours/Week
40

Appointment Schedule
Full Fiscal Year (260 Days)

(STO) School Term/Summer enter number of days

Bilingual Position
No

Special Conditions

Start Date

End Date

Position Description
One (1) Permanent-Exempt, full time, (40 hours/week), full year (260 days/year) position. Exempt employees are considered at will and serve at the discretion of the appointing officer.

Under general direction of supervision, the TIA Evaluation Technician is responsible for performing complex and highly technical duties in the Office of Admissions & Records/Registration. The Evaluation Technician will coordinate communication with department contacts and regular front counter duties to assist the public and college; assignment to other Educational Centers as needed; address issues of discrepancies in admissions/registration; update information into Banner System; provide virtual counter coverage and phone coverage for A&R/Registration, respond to emails; resolve conflicts and discrepancies with student concerning student registration, student account and other A&R/Registration matters. Other responsibilities include working with student counseling, other departments and their program requirements and assisting students with online A&R/Registration processes in person, by email, virtual help counter or over the phone; attend and present at workshops, seminars and meetings as required. This position requires heavy interaction with the public. This position may be required to work evenings and weekends as needed.

Job Duties
1. Assist with overseeing clerical personnel in the maintenance of records and documents for the tuition and fees department. 2. Assist in the operations of the Registration Center and the student employees. 3. Assist in providing enrollment verifications for students. 4. Perform technical work, including registration set-up and coding, and auditing materials for input to the data processing system. 5. Provide information to students, faculty and others regarding enrollment processes, grades, class schedules and department policies and procedures. 6. Interpret and provide information on regulations & rules, policies and procedures pertaining to Admissions and Records. 7. Assist in the coordination of student fee collection. 8. Implement requirements for evaluation in the Refunds/AmeriCorps/Scholarships/the Chancellors Office Tax Offset Program ( COTOP ). 9. Develop and maintain the training manual and important information publications. 10. Maintain Registration and Tuition & Fees Department website by updating published information as required. 11. Register students into classes by accurately inputting student and class information into the BANNER Student Database system. 12. Oversee the data entry and accuracy of Priority Registration to approved student groups and the processing of student appeals for loss of priority. 13. Assist in the creation of Registration/Tuition and Fees procedures with other lead managers that are consistent with College, District and state regulations. 14. Participate in training activities to maintain current knowledge of Registration/Tuition and Fees regulations and procedures. 15. Oversee reconstruction of student records and maintain the security and integrity of student records. 16. Resolve complex issues regarding student registration, student accounts/billing, records maintenance and research. 17. Evaluating registration documents to ensure accuracy, making all authorized changes to records using a computer terminal; processing and posting a variety of transactions, including registration, course add/drop, student hold removals, overrides, and correcting online any student record discrepancies. 18. Verifying/reconciling and posting into a database information from various forms received from off-campus sites during regular registration period. 19. Work closely with the Bursar Office and report any student account adjustments to the Bursar Office. 20. Compiles reports of student data to coordinate with distributor for mass mailing efforts. 21. Coordinates with Information Technology Services for the purpose of improving computing functions as it pertains to Registration Department. 22. Troubleshoots problems and discrepancies as it pertains to Registration and Fees. 23. Perform related duties as assigned.

Minimum Qualifications
A BS/BA degree; OR

AA/AS degree AND two years (4000 hours) of relevant paid experience in a Registration or Admissions and Records Office; OR

Four (4) years (8000 hours) of relevant experience in a Registration or Admissions and Records Office or Student Services, preferable in a college setting.

Note: Work experience with the District as a College Work Study student or Lab Aide (3591 Classification) will not be considered or applied as qualifying experience.

Desirable Qualifications
1. Knowledge of Banner applications 2. Ability to communicate clearly and effectively in written and oral form. 3. Ability to deal effectively with students, faculty, staff, administrators and the general public. 4. Ability to troubleshoot and resolve difficult situations. 5. Ability to anticipate problems and resolve them in a timely manner. 6. Good organization skills. 7. Strong multi-tasking skills. 8. Willingness to work evening and extended hours when required. 9. Experience working in a college or other educational environment. 10. Skills to handle and perform under pressure. 11. Experience working with individuals from diverse backgrounds.

Benefits
1. Additional Days Off with Pay. As stipulated in the appropriate bargaining agreements and board resolutions, Classified employees working full year (260 days/year) work schedules are granted, as paid days off, the days between Christmas and New Years Day, as well as an additional five (5) paid days off during spring break. Eligible school- term-only ( STO ) employees who are not scheduled to work the designated days between Christmas and New Years Day shall be granted three (3) paid days off to be scheduled by mutual agreements between the employee and supervisor. Eligible school- term-only ( STO ) employees who are not scheduled to work the days designated as Spring Break will not be paid for these days off.

2. New employees hired on or after October 1, 2013 will contribute 2% of salary to the San Francisco Retiree Health Care Trust Fund ( RHCTF ).

Application Procedure
To be considered for this position, the following materials must be submitted by the filing deadline. Applications filed without the required documents will be rejected. NOTE : THE EMPLOYMENT HISTORY PORTION OF APPLICATION MUST BE COMPLETED .
1. Completion of online application (start by clicking on Apply for this job button at the top of this page): AND

2. A letter expressing interest in the position specifically indicating how you meet the Minimum and Desirable Qualifications as listed in the announcement and identifying the department above: AND

3. A current resume summarizing educational background and related work experience; AND
4. Educational Verification as stated below: Verification of qualifying education must include copies of transcripts, diplomas or certificates posting your degree(s) and Major(s). If verification cannot be obtained, the applicant must submit a signed statement with the application explaining why such verification cannot be obtained. Requests for waiver will be considered on a case-by-case basis. Foreign degree(s)/coursework used as qualifying to meet minimum qualifications must be evaluated by a foreign degree evaluation services organization, before an application can be processed. Please contact the CCSF Human Resources Department at (415) 452-7660 for evaluation sources. Failure to submit the required verification or request for waiver with the application at the time of filing will result in rejection of the application.

Verificationof Experience: Verification may be requested at any time during this recruitment and selection process. If requested, verification of experience needed to qualify must be submitted on the employers letterhead and indicate the name of the applicant, job title, dates of employment, hours/week, and duties performed and must be signed by the supervisor and/or appropriate company representative. Verification experience may be waived if impossible to obtain. The applicant must submit a signed statement with the application explaining why verification cannot be obtained. Waiver request will be considered on a case-by-case basis. Failure to submit the required verification or request for a waiver at the time of verification is requested may result in the rejection of the application.

ADA Statement
Applicants who require a reasonable accommodation to participate in this hiring process should contact the Title 5/ EEO / ADA Compliance Officer at 415/452-5053 to make the necessary arrangements. Please be aware that verification of a covered disability under the ADA may be required.

Selection Procedure/Conditions of Employment
Applicants will be screened for relevant qualifying experience. Additional screening mechanisms may be implemented in order to determine applicants qualifications. Only those applicants who most closely meet the needs of the Department will be invited to participate in the selection process. Applicants meeting the minimum qualifications are not guaranteed advancement to the interview.

New Hires: As approved by the governing Board of the San Francisco Community College District, beginning October 1, 2021, City College of San Francisco requires that new and current employees, students, and business partners participate in
the Covid Safety Campaign. All parties entering CCSF facilities must demonstrate proof of covid vaccination in compliance with current CDC and SFDPH guidelines. New hires must submit documentation for verification to the Human Resources Department.

EEO Statement
It is the policy of the City College of San Francisco to provide all persons with equal employment and educational opportunities regardless of race, color, ancestry, national origin, ethnic group identification, religion, age, gender, marital status, domestic partner status, sexual orientation, disability or AIDS / HIV status, medical conditions, gender identity, or status as a Vietnam-Era veteran. These categories specifically include status as a lesbian, gay, bisexual, transgender, or questioning person in any District program or activity. For further information, contact the Title 5/ EEO / ADA Compliance Officer at (415) 452-5053.

Posting Detail Information

Posting Number
CS00300P

Job Open Date
02/01/2024

Application Review Date

Job Close Date
02/22/2024

Open Until Filled
No

Contact
Chandra Edelstein, Admissions and Records/Registration

Contact Phone/Extension
(415) 239-5005

Contact Email
cedelstein@ccsf.edu

Special Instructions to Applicant

Filing Deadline: Thursday, February 22, 2024 at 4:00 pm.
Employees who are current, Permanent-Exempt, Full-time, Full year in Class 1488 TIA -Evaluation Technician with City College of San Francisco qualifies to be considered as an internal transfer candidate. Internal Transfer applicants must submit an application according to the application procedure identified above, AND indicate on the letter of interest that they are applying as an internal transfer candidate.

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