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AR Billing Representative II

In Georgia / United States

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AR Billing Representative II   

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JOB TITLE:
AR Billing Representative II
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
Macon Georgia / United States

JOB DESCRIPTION :
Cor-Tech is looking to higher an A/R rep.
Hours 8:30-5:00, REMOTE Position
POSITION PURPOSE
To process medical billing claims, collect patient or provider payments, resolve questions and problems
with a customer’s accounts, process patient refunds, appeals to include re-determinations and resubmissions
of billing to patient payers for payment on medical supply orders
II. PRIMARY DUTIES AND RESPONSIBILITIES
1. Receive payment denials and to investigate the reason and rectify the situation with the payer
or patient
2. Receive inbound and to place outbound calls from customers, Medicare, Medicaid and
Commercial insurance providers regarding patient payments
3. Provide written correspondence to audit requests to include investigation and obtaining of
appropriate documentation to be attached to response
4. Document status of billing and payment process in patient account for future follow-up
5. Keep current on payer requirements via research and coaching to ensure guidelines and
procedures are being met for each payer
6. Answer and follow up on calls from patients with billing questions
7. Complete all end of month reports as requested, directed or assigned
8. Complete all internal system service ticket requests as assigned
9. Work miscellaneous projects and tasks on an as needed basis
III. ANCILLARY DUTIES AND RESPONSIBILITIES
1. Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence,
teamwork and integrity.
Page 2 of 3 Form Document Created: 12/6/2011 2:05 PM
2. Maintains a production level between 25-50 accounts per day ensuring quality of work is above
average. Production rates are at the discretion of management and are subject to change with our
without prior notification.
3. Maintains a better than average attendance score
4. Coaches and Mentors new AR Billing team members as well as existing team members transitioning
from AR Billing Representative I or II level experience into an AR Billing Representative III
5. Maintains documentation on coaching efforts and observes and reports performance to the
designated team leader and management for review and feedback to the new team member
6. Will facilitate, lead, and or create training materials along with the departmental training to assist as
a subject matter expert
7. Performs other duties and tasks as assigned
IV. REPORTING RELATIONSHIP RESPONSIBILITIES
____ No supervisory responsibilities
__x ___ Provides work direction only
_____Provides work direction plus has responsibility for hiring, promotions, transfers, performance
management, discipline, and discharge.
V. MINIMUM REQUIREMENTS OR QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions)
a. Education/Experience: High School Diploma or general education degree (GED); three to five years
prior medical supply billing experience and/or 2-4 years prior experience as an AR Billing Representative
II exceeding performance levels and expectations for that role.
b. Skills:
1. Language: Ability to read, analyze, and interpret medical supply publications, technical
procedures, and/or training tools. Ability to write internal and external business
correspondence. Ability to effectively present information and respond to questions from
management, team members, and/or customers.
2. Math: Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, and percentages. Ability to apply intermediate math skills.
3. Reasoning: Ability to solve practical problems and deal with a variety of variables. Ability to
interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced analytical reasoning to include ability to forecast exponentials within work flow
processes and reason against outside factors.
4. Computer: Knowledge of Microsoft Office Applications, Access or other database software.
Page 3 of 3 Form Document Created: 12/6/2011 2:05 PM
5. Telecommunications: ability to utilize or knowledge of call center telecommunications
software
c. Licensure or Certifications required: No certifications required
VI. WORK REQUIREMENTS
1. Ability to work some evening shifts, weekends, and overtime as needed
VII. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. )While performing the duties of this job, the employee is frequently required to walk, sit; use hands
to finger, handle, or feel and talk or hear. The employee is occasionally required to stand. The employee
must occasionally lift and/or move up to 10 lbs.
VIII. WORK ENVIRONMENT (The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions. ) While performing the duties of this position, the employee performs tasks in a temperature
controlled office environment under normal office conditions. The noise level in the work environment is
usually moderate. The work environment involves minimal exposure to hazards or physical risks, which
require following basic safety precautions.



Position Details

May 28, 2021
S16204861385439492
Georgia / United States
Macon
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

AR Billing Representative II    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Cor-Tech is looking to higher an A/R rep.
Hours 8:30-5:00, REMOTE Position
POSITION PURPOSE
To process medical billing claims, collect patient or provider payments, resolve questions and problems
with a customer’s accounts, process patient refunds, appeals to include re-determinations and resubmissions
of billing to patient payers for payment on medical supply orders
II. PRIMARY DUTIES AND RESPONSIBILITIES
1. Receive payment denials and to investigate the reason and rectify the situation with the payer
or patient
2. Receive inbound and to place outbound calls from customers, Medicare, Medicaid and
Commercial insurance providers regarding patient payments
3. Provide written correspondence to audit requests to include investigation and obtaining of
appropriate documentation to be attached to response
4. Document status of billing and payment process in patient account for future follow-up
5. Keep current on payer requirements via research and coaching to ensure guidelines and
procedures are being met for each payer
6. Answer and follow up on calls from patients with billing questions
7. Complete all end of month reports as requested, directed or assigned
8. Complete all internal system service ticket requests as assigned
9. Work miscellaneous projects and tasks on an as needed basis
III. ANCILLARY DUTIES AND RESPONSIBILITIES
1. Maintain a positive work atmosphere that embodies Liberator’s philosophy- Professional excellence,
teamwork and integrity.
Page 2 of 3 Form Document Created: 12/6/2011 2:05 PM
2. Maintains a production level between 25-50 accounts per day ensuring quality of work is above
average. Production rates are at the discretion of management and are subject to change with our
without prior notification.
3. Maintains a better than average attendance score
4. Coaches and Mentors new AR Billing team members as well as existing team members transitioning
from AR Billing Representative I or II level experience into an AR Billing Representative III
5. Maintains documentation on coaching efforts and observes and reports performance to the
designated team leader and management for review and feedback to the new team member
6. Will facilitate, lead, and or create training materials along with the departmental training to assist as
a subject matter expert
7. Performs other duties and tasks as assigned
IV. REPORTING RELATIONSHIP RESPONSIBILITIES
____ No supervisory responsibilities
__x ___ Provides work direction only
_____Provides work direction plus has responsibility for hiring, promotions, transfers, performance
management, discipline, and discharge.
V. MINIMUM REQUIREMENTS OR QUALIFICATIONS (To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions)
a. Education/Experience: High School Diploma or general education degree (GED); three to five years
prior medical supply billing experience and/or 2-4 years prior experience as an AR Billing Representative
II exceeding performance levels and expectations for that role.
b. Skills:
1. Language: Ability to read, analyze, and interpret medical supply publications, technical
procedures, and/or training tools. Ability to write internal and external business
correspondence. Ability to effectively present information and respond to questions from
management, team members, and/or customers.
2. Math: Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, and percentages. Ability to apply intermediate math skills.
3. Reasoning: Ability to solve practical problems and deal with a variety of variables. Ability to
interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Advanced analytical reasoning to include ability to forecast exponentials within work flow
processes and reason against outside factors.
4. Computer: Knowledge of Microsoft Office Applications, Access or other database software.
Page 3 of 3 Form Document Created: 12/6/2011 2:05 PM
5. Telecommunications: ability to utilize or knowledge of call center telecommunications
software
c. Licensure or Certifications required: No certifications required
VI. WORK REQUIREMENTS
1. Ability to work some evening shifts, weekends, and overtime as needed
VII. PHYSICAL DEMANDS (The physical demands described here are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions. )While performing the duties of this job, the employee is frequently required to walk, sit; use hands
to finger, handle, or feel and talk or hear. The employee is occasionally required to stand. The employee
must occasionally lift and/or move up to 10 lbs.
VIII. WORK ENVIRONMENT (The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions. ) While performing the duties of this position, the employee performs tasks in a temperature
controlled office environment under normal office conditions. The noise level in the work environment is
usually moderate. The work environment involves minimal exposure to hazards or physical risks, which
require following basic safety precautions.