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Accountant III

In United States

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Accountant III   

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JOB TITLE:

Accountant III

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Maple Grove, Minnesota United States

JOB DESCRIPTION:

THE TEAM AND THE ROLE

The Chicago Implementation Department is part of a global team that focuses on efficient, on-time delivery of solutions to our customers. Department members work closely with the Commercial team on pre-sales support and with the Product, Development, Infrastructure and IT Operations departments on ensuring that systems are deployed in accordance with client requirements and industry best practices.

An in-depth understanding of the Futures and Options industry and the capabilities of the technologies deployed is essential to succeed. The successful candidate must be able to work as a member of a team or independently to facilitate the aims and objectives of the company and ensure that the customer receives the very highest levels of service and satisfaction.

 

KEY RESPONSIBILITIES

•Primary contact with the client during Implementation and Upgrade projects – face to face meetings / video / conference calls including client project team up to senior stake holders

•Liaison with development to understand software functionality being delivered and to communicate any required new developments (enhancements and bug fixes)

•Liaise with the Project Management Office (PMO) and appropriate departmental managers to ensure key deliverables and timescales are being met

•Collaborate with clients to identify strategic and operational efficiency opportunities. Provide input and feedback to Product Management with respect to the usability, functionality, and supportability of the solutions such that improvements are made based on internal and customer feedback

•Participate in Implementation Analysis (IA) engagements and in writing of IA reports and executive summaries

•Discuss and document requirements liaising between the client and our product and development, reviewing and suggesting in some cases alternative options rather than gap development. Collecting and documenting requirements for new functionality requests made by customers. Prepare and submit proposal requests for out of scope items

•Analyze, research, manage, and resolve functional (and other) inquiries received from customers during implementation project.

•Promptly record new issues and clearly and accurately communicate issue status and related details internally and externally. Liaise with system users to remedy business or operational problems

•Identify where the assistance of company technical hardware and software specialists is needed and coordinate internally as required

•Provide customer training for components

•Assist the Client Services teams with more complex or escalated issues where specific knowledge of customer installations is required

•Provide updates to installation pre-requisites if requirements change

•Installation of software patches during implementation phase

 

REQUIRED SKILLS, EXPERIENCE and QUALIFICATIONS

•Experience working within the Financial Services industry (especially ETD Back Office) is essential

•Excellent analytical, interpersonal and communication skills (verbal and written)

•Must be able to work as part of a team, whilst also assuming responsibility for your own work

•Must be eager to learn new skills to enhance capability

•Must possess the capacity to communicate and translate between technical teams and business users to understand requirements and attain workable solutions

•Ability to manage client expectations and build strong, positive relationships based on trust

•Excellent organizational, time management and multi-tasking abilities

•A proactive, solutions-focused and can-do approach

•Self-motivated, hardworking, goal-oriented individual able to work with minimal supervision while contributing effectively to a team in a structured environment

•Ability to cope under pressure and to manage priorities under tight deadlines

•A good understanding of, and experience with, the technologies used within the Financial Services industry

•Proficient in Microsoft Word, Excel and PowerPoint

 

ABOUT THE COMPANY

We are a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world's largest companies use our solutions. We've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.

 

 

Position Details

POSTED:

Sep 30, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16497072149301431

LOCATION:

United States

CITY:

Maple Grove, Minnesota

Job Origin:

OORWIN_ORGANIC_FEED

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Aug 19, 2017 9am-6pm
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Accountant III    Apply

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<p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">THE TEAM AND THE ROLE</span></span></span></b></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">The Chicago Implementation Department is part of a global team that focuses on efficient, on-time delivery of solutions to our customers. Department members work closely with the Commercial team on pre-sales support and with the Product, Development, Infrastructure and IT Operations departments on ensuring that systems are deployed in accordance with client requirements and industry best practices.</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">An in-depth understanding of the Futures and Options industry and the capabilities of the technologies deployed is essential to succeed. The successful candidate must be able to work as a member of a team or independently to facilitate the aims and objectives of the company and ensure that the customer receives the very highest levels of service and satisfaction.</span></span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">KEY RESPONSIBILITIES</span></span></span></b></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Primary contact with the client during Implementation and Upgrade projects – face to face meetings / video / conference calls including client project team up to senior stake holders</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Liaison with development to understand software functionality being delivered and to communicate any required new developments (enhancements and bug fixes)</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Liaise with the Project Management Office (PMO) and appropriate departmental managers to ensure key deliverables and timescales are being met</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Collaborate with clients to identify strategic and operational efficiency opportunities. Provide input and feedback to Product Management with respect to the usability, functionality, and supportability of the solutions such that improvements are made based on internal and customer feedback</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Participate in Implementation Analysis (IA) engagements and in writing of IA reports and executive summaries</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Discuss and document requirements liaising between the client and our product and development, reviewing and suggesting in some cases alternative options rather than gap development. Collecting and documenting requirements for new functionality requests made by customers. Prepare and submit proposal requests for out of scope items</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Analyze, research, manage, and resolve functional (and other) inquiries received from customers during implementation project.</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Promptly record new issues and clearly and accurately communicate issue status and related details internally and externally. Liaise with system users to remedy business or operational problems</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Identify where the assistance of company technical hardware and software specialists is needed and coordinate internally as required</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Provide customer training for components</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Assist the Client Services teams with more complex or escalated issues where specific knowledge of customer installations is required</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Provide updates to installation pre-requisites if requirements change</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Installation of software patches during implementation phase</span></span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">REQUIRED SKILLS, EXPERIENCE and QUALIFICATIONS</span></span></span></b></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Experience working within the Financial Services industry (especially ETD Back Office) is essential</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Excellent analytical, interpersonal and communication skills (verbal and written)</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Must be able to work as part of a team, whilst also assuming responsibility for your own work</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Must be eager to learn new skills to enhance capability</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Must possess the capacity to communicate and translate between technical teams and business users to understand requirements and attain workable solutions</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Ability to manage client expectations and build strong, positive relationships based on trust</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Excellent organizational, time management and multi-tasking abilities</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•A proactive, solutions-focused and can-do approach</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Self-motivated, hardworking, goal-oriented individual able to work with minimal supervision while contributing effectively to a team in a structured environment</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Ability to cope under pressure and to manage priorities under tight deadlines</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•A good understanding of, and experience with, the technologies used within the Financial Services industry</span></span></span></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">•Proficient in Microsoft Word, Excel and PowerPoint</span></span></span></span></span></span></span></p> <p> </p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">ABOUT THE COMPANY</span></span></span></b></span></span></span></span></p> <p><span style="font-size:11pt"><span style="background:#f9f9f9"><span style="line-height:normal"><span style="font-family:Calibri,sans-serif"><span style="font-size:12.0pt"><span style="font-family:"Lato",sans-serif"><span style="color:#515357">We are a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. More than 40% of the world's largest companies use our solutions. We've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world.</span></span></span></span></span></span></span></p> <p> </p> <p style="margin-bottom:12px"> </p>


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