Admin - Front Office Apply
<p> </p> <p style="line-height:1.38"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Total Vision LLC is a group of highly successful optometry practices that have aligned towards a common goal of world-class eye-care results for its patients and California communities. We are a company that is seeing significant growth and are looking for top-notch team members with the passion, energy, focus and commitment to excel in this type of environment.</span></span></span></span></span></span></p> <p> </p> <p style="line-height:1.38"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">We are looking for our next great Patient Care Coordinator Team Member to join our Coast Optometry practice located in Huntington Beach, CA.</span></span></span></span></span></span></p> <p> </p> <p style="line-height:1.38"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:700"><span style="font-style:normal"><span style="text-decoration:none">Major Duties and Responsibilities:</span></span></span></span></span></span></p> <p> </p> <ul> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Warmly greet incoming patients upon entering the practice and complete the check-in process.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Administrative duties including answering telephones, scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Scanning and entering routing slips and other documents into EHR</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Confirm all appointments for the following day and reschedule no show appointments. Also utilize practice's recall system.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Pull and prepare charts for all patients scheduled for the following day.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Processing sales of contact lens through phone calls or doctor transitions.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Responsible for keeping the front desk organized at all times.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Opening and closing procedures determined by practice.</span></span></span></span></span></span></li> </ul> <p> </p> <p style="line-height:1.38"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:700"><span style="font-style:normal"><span style="text-decoration:none">Required Skills/Knowledge:</span></span></span></span></span></span></p> <ul> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Demonstrated ability to cultivate positive patient rapport and build relationships while increase patient-retention.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Strong communication skills (oral and written) with the proven ability to manage priorities in a fast paced environment.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Ability to multi-task, set priorities and ensure that patient commitments/deadlines are met.</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Proficiency in utilization of automated equipment and systems standard to the optometry industry</span></span></span></span></span></span></li> </ul> <p> </p> <p style="line-height:1.38"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:700"><span style="font-style:normal"><span style="text-decoration:none">Qualifications:</span></span></span></span></span></span></p> <ul> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">High school diploma, GED or equivalent</span></span></span></span></span></span></li> <li aria-level="1" style="list-style-type:disc"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required</span></span></span></span></span></span></li> </ul> <p> </p> <p style="line-height:1.38"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:700"><span style="font-style:normal"><span style="text-decoration:none">Physical Requirements:</span></span></span></span></span></span></p> <p style="line-height:1.38; text-indent:36pt"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</span></span></span></span></span></span></p> <p> </p> <p style="line-height:1.38; text-indent:36pt"><span style="font-size:10pt; font-variant:normal; white-space:pre-wrap"><span style="font-family:Arial"><span style="color:#000000"><span style="font-weight:400"><span style="font-style:normal"><span style="text-decoration:none">Must be physically able to sit for long periods of time, read a computer screen for long periods of time, reach, and lift up to 20 lbs. Hand dexterity, and eye and hand coordination are critical. Employees are subject to inside environmental conditions. Employee's schedule could include after hour projects, as needed. Travel, as needed between practices</span></span></span></span></span></span></p>