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Bilingual Client Direct Auto Loan Specialist - Spanish Language Required *

In United States

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Bilingual Client Direct Auto Loan Specialist - Spanish Language Required *   

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JOB TITLE:

Bilingual Client Direct Auto Loan Specialist - Spanish Language Required *

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Chandler, AZ | Chandler, AZ United States

JOB DESCRIPTION:

The Direct Lending Loan Specialist is responsible for handling inbound phone calls for auto loan requests. Ensures exceptional customer service by identifying client needs while providing clear and specific next steps. The Loan Specialist (LS) facilitates the loan process from origination to closing. Verifies the client's bank relationship and application information for compliance to avoid fraudulent activity and mitigate risk. The LS will possess excellent customer service skills, as well as the ability to quickly identify, disposition and provide problem resolution. Handles situations which may require adaptation of response or extensive research according to customer need. Interacts with both internal and external customers. Identify and engage internal bank partners as necessary on collaborative solutions. Uses computerized system for tracking information gathering and follow up of assigned customers.

 

 

Required Skills:
1 years of Contact Center Experience or Equivalent
Excellent verbal and written communication skills

Spanish Language Required
General computer skills
Strong typing skills

Desired Skills:
Bank related automotive financing
Call Center Experience

Position Details

POSTED:

Jan 17, 2023

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S166199050221710974

LOCATION:

United States

CITY:

Chandler, AZ | Chandler, AZ

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Bilingual Client Direct Auto Loan Specialist - Spanish Language Required *    Apply

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<div> <p>The Direct Lending Loan Specialist is responsible for handling inbound phone calls for auto loan requests. Ensures exceptional customer service by identifying client needs while providing clear and specific next steps. The Loan Specialist (LS) facilitates the loan process from origination to closing. Verifies the client's bank relationship and application information for compliance to avoid fraudulent activity and mitigate risk. The LS will possess excellent customer service skills, as well as the ability to quickly identify, disposition and provide problem resolution. Handles situations which may require adaptation of response or extensive research according to customer need. Interacts with both internal and external customers. Identify and engage internal bank partners as necessary on collaborative solutions. Uses computerized system for tracking information gathering and follow up of assigned customers.</p> <p> </p> <p> </p> <p>Required Skills:<br /> 1 years of Contact Center Experience or Equivalent<br /> Excellent verbal and written communication skills</p> <p>Spanish Language Required<br /> General computer skills<br /> Strong typing skills<br /> <br /> Desired Skills:<br /> Bank related automotive financing<br /> Call Center Experience</p> </div>


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