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CRM Product Manager

In United States

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CRM Product Manager   

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JOB TITLE:

CRM Product Manager

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Nashville, TN United States

JOB DESCRIPTION:

 Firestone Building Products is looking for a CRM Product Manager to join the Sales & Marketing Team in Nashville, Tennessee.   Leads CRM process and capability delivery and engage key Sales, Marketing/Digital, and Customer Support stakeholders Defines annual global digital capability roadmap to align with enterprise digital vision and formulates business justification  Establishes prioritization framework to ensure development focuses on most needed features for use domestically and globally Develops a Salesforce governance framework to ensure solutions are effective and secure Instills and evolves use of Agile methodology for consistent product delivery including overseeing user story development and sprint planning Maximizes digital cost efficiencies by continually assessing applicability of new development tools, processes, and SaaS solutions and integrating industry best-practices  Manages vendor relationships with multiple external development teams, software providers, and agencies Partners with FSBP IT and Procurement to provide business input/support to future state digital & data enterprise architecture Any other duties as assigned by management.   BA/BS degree or equivalent work experience At least 5 years' experience in digital product management  At least 5 years' experience delivering CRM solutions specifically Salesforce  Experience with B2B and building products industry a plus Excellent communicator and creative thinker Strong technical and effective problem-solving skills Strong Analytical skills with an ability to use data in decision-making

Position Details

POSTED:

Dec 03, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16576704728967176

LOCATION:

United States

CITY:

Nashville, TN

Job Origin:

OORWIN_ORGANIC_FEED

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 Firestone Building Products is looking for a CRM Product Manager to join the Sales & Marketing Team in Nashville, Tennessee.   Leads CRM process and capability delivery and engage key Sales, Marketing/Digital, and Customer Support stakeholders Defines annual global digital capability roadmap to align with enterprise digital vision and formulates business justification  Establishes prioritization framework to ensure development focuses on most needed features for use domestically and globally Develops a Salesforce governance framework to ensure solutions are effective and secure Instills and evolves use of Agile methodology for consistent product delivery including overseeing user story development and sprint planning Maximizes digital cost efficiencies by continually assessing applicability of new development tools, processes, and SaaS solutions and integrating industry best-practices  Manages vendor relationships with multiple external development teams, software providers, and agencies Partners with FSBP IT and Procurement to provide business input/support to future state digital & data enterprise architecture Any other duties as assigned by management.   BA/BS degree or equivalent work experience At least 5 years' experience in digital product management  At least 5 years' experience delivering CRM solutions specifically Salesforce  Experience with B2B and building products industry a plus Excellent communicator and creative thinker Strong technical and effective problem-solving skills Strong Analytical skills with an ability to use data in decision-making


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