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Customer Contract Admin Analyst

In California / United States

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Customer Contract Admin Analyst   

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JOB TITLE:
Customer Contract Admin Analyst
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
San Diego California / United States

JOB DESCRIPTION :
Pay rate - $25/hr
Work hours: 7:30am - 4pm OR 8am - 4:30pm

Experience: 3+ years in business collections or account reconciliation, preferably in a manufacturing environment.


Essential Functions
Primary responsibilities include monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer disputes related to non-payment; conduct payment negotiation. Escalates accounts as necessary. Works closely with Account Executives (Sales), Contracts, Recon/Database, Field Service, Cash Applications teams to identify and resolve issues affecting timely payment. Ability to review contractual terms and communicate those with customers and internal teams to help resolve discrepancies and obtain payment. Ability to multi-task.
Excellent analytical/reasoning skills Attention to detail.
Good verbal/written communication skills. Ability to work both independently and part of a team.

Specific Duties, Activities, and Responsibilities
1) Collect customer payments in accordance with payment due dates
3) Identify issues attributing to account delinquency
4) Perform reconciliations as necessary
6) Review and monitor assigned accounts and all applicable collections reports
7) Provide timely follow up on payment arrangements
8) Maintain required level of documentation on collection efforts
9) Escalate delinquent accounts as per the Escalation Protocol
10) Complete all reports on delinquent accounts by the established deadlines
11) Analytical thinking
12) Ability to prioritize work in consideration of deadlines
13) Intermediate excel skills

Position Details

Jun 24, 2021
S16204861166127992
California / United States
San Diego
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Customer Contract Admin Analyst    Apply

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Pay rate - $25/hr
Work hours: 7:30am - 4pm OR 8am - 4:30pm

Experience: 3+ years in business collections or account reconciliation, preferably in a manufacturing environment.


Essential Functions
Primary responsibilities include monitoring accounts receivable balances; perform collection functions on assigned account; resolve customer disputes related to non-payment; conduct payment negotiation. Escalates accounts as necessary. Works closely with Account Executives (Sales), Contracts, Recon/Database, Field Service, Cash Applications teams to identify and resolve issues affecting timely payment. Ability to review contractual terms and communicate those with customers and internal teams to help resolve discrepancies and obtain payment. Ability to multi-task.
Excellent analytical/reasoning skills Attention to detail.
Good verbal/written communication skills. Ability to work both independently and part of a team.

Specific Duties, Activities, and Responsibilities
1) Collect customer payments in accordance with payment due dates
3) Identify issues attributing to account delinquency
4) Perform reconciliations as necessary
6) Review and monitor assigned accounts and all applicable collections reports
7) Provide timely follow up on payment arrangements
8) Maintain required level of documentation on collection efforts
9) Escalate delinquent accounts as per the Escalation Protocol
10) Complete all reports on delinquent accounts by the established deadlines
11) Analytical thinking
12) Ability to prioritize work in consideration of deadlines
13) Intermediate excel skills