Customer Project Manager
<p><style type="text/css"></style><strong>About the Company</strong><br /><br />This company is one of the leading providers of Information and Communication Technology (ICT) to service providers. They enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt, and scale, making our customers successful in a fully connected world.<br /><br />Our client is a Swedish multinational networking and telecommunications company headquartered in Stockholm. The company sells infrastructure, software, and services in information and communications technology for telecommunications service providers and enterprises, including, among others, 3G, 4G, and 5G equipment, and Internet Protocol (IP) and optical transport systems. The company employs around 100,000 people and operates in more than 180 countries. They has over 57,000 granted patents.</p> <p><strong>Job Summary</strong></p> <p>We are now looking for a Customer Project Manager, to lead assigned customer projects securing that project goal are met, customers' expectations are fulfilled, and that customer relation is handled in the best possible way within the scope of the contract</p> <p><strong>Responsibilities:</strong></p> <ul> <li>Establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities</li> <li>Drive project execution: track project activities, monitor and handle changes, conflicts, and critical issues</li> <li>Handle customer and partner engagement: manage customer relationships, build confidence and trust, ensure project progress, arrange meetings and customer events</li> <li>Handle project finance: ensure financial system monitoring</li> <li>Develop the business: participate in contract preparation and pre-sales meetings</li> <li>Develop the CPM discipline: simplify processes, methods, and tools with creative ideas.</li></ul> <p><strong>Requirements:</strong></p> <ul> <li>Education: Bachelor's Degree in Computer Science, IT, Engineering or equivalent.</li> <li>10+ years in the telecommunications industry</li> <li>Domain experience: RAN Implementation</li> <li>Strong stakeholder management, negotiation, persuading & influencing skills, leading & supervising, planning & organizing</li> <li>Financial acuity & analysis skills, business understanding, consultative selling skills, customer and market insight, project management skills, and Occupational Health & Safety (OHS)</li></ul>
