Customer Sales Representative New Castle DE Apply
Description:
Lead liaison to customer parts organization and responsible for delivery of excellent service to customers.
Deploys detailed knowledge and expertise about the organization's Service offering, related products and application domain to improve either business operations (e.g. parts services) and/or strategic innovations (e.g. Service offering / portfolio innovation).
Maintains a close interaction with various management functions.
Supports acquisition activities with detailed technical knowhow on complex issues.
Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations.
Prepares, reviews and books customer orders / revisions to orders.
Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and sales or project management organization.
Initiates sales quote, sales orders & purchase orders to vendors according to customers' requirements.
Ensures timely shipment & billing of equipment.
Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
Prepares weekly and monthly customer reports.
Evaluates and monitors profitability for sales orders in backlog.
May determine discount rates applied at time of sale.
May resolve issues related to transaction quality.
Contributes to meeting or exceeding department sales goals.
Deploys detailed knowledge and expertise about the organization's Service offering, related products and application domain to improve either business operations (e.g. parts services) and/or strategic innovations (e.g. Service offering / portfolio innovation).
Maintains a close interaction with various management functions.
Supports acquisition activities with detailed technical knowhow on complex issues.
Adheres to and enforces the organization's internal processes and rules as well as public standards and regulations.
Prepares, reviews and books customer orders / revisions to orders.
Reviews customer orders and checks consistency and completeness in cooperation with all involved stakeholders on both customer side and sales or project management organization.
Initiates sales quote, sales orders & purchase orders to vendors according to customers' requirements.
Ensures timely shipment & billing of equipment.
Interfaces with factory and product / marketing groups to resolve configurations and technical changes.
Prepares weekly and monthly customer reports.
Evaluates and monitors profitability for sales orders in backlog.
May determine discount rates applied at time of sale.
May resolve issues related to transaction quality.
Contributes to meeting or exceeding department sales goals.
Requirements
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
SAP experience a plus.
Proficiency in Excel and Outlook required.
Microsoft Office 365 a plus.
Must be able to work in a high pace, transaction focused environment.
Must be able to prioritize and handle a stressful environment.
Excellent written and verbal communication skills.
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
SAP experience a plus.
Proficiency in Excel and Outlook required.
Microsoft Office 365 a plus.
Must be able to work in a high pace, transaction focused environment.
Must be able to prioritize and handle a stressful environment.
Excellent written and verbal communication skills.
