• Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

Chat with the recruiter

...Minimize

Hey I'm Online! Leave me a message.
Let me know if you have any questions.

Customer Service Representative

In Illinois / United States

Save this job

Customer Service Representative   

Click on the below icons to share this job to Linkedin, Twitter!
JOB TITLE:
Customer Service Representative
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
Mount Prospect Illinois / United States

JOB DESCRIPTION :
Customer Service Representative
PayRate: $20.00-$21.00/HR
Shift: M-F 8:00 AM-4:30 PM

CorTech is looking to hire a Customer Service Representative in Mount Prospect, IL

Accountabilities:
-Process and follow orders in AS400 and online portal, which include partial orders, system orders, credit card orders, and drop ship orders. Fill out change and purchase orders as necessary.
-Minimize past due orders in the system. Appropriately notify customers of order status, company announcements or other information, when applicable.
-Follow key processes and provide feedback to customer service supervisor for improvement. This includes processes that are there for cross-functional support of other departments during low staff times (e.g. service department support)
-Enter Return Merchandise Authorizations in a timely fashion.
-Contact customers to receive satisfaction feedback.
-Perform other duties assigned by Customer Service supervisor.

Minimum Qualifications:
-High School Diploma or Equivalent (GED)
-Dealing with external and internal customers both in person and by telephone. Must be polite and professional in all instances including the ability to positively handle interpersonal conflict to resolve situations.
-Ability to multitask simultaneously with attention to detail, free from errors.
-Highly Effective Verbal Communication Skills Additional language is a plus.
-Computer and keyboarding skills. Able to navigate around Microsoft office.
-Minimum 3 years’ experience in data entry.

Position Details

Jun 23, 2021
S16204860652902196
Illinois / United States
Mount Prospect
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Customer Service Representative    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Customer Service Representative
PayRate: $20.00-$21.00/HR
Shift: M-F 8:00 AM-4:30 PM

CorTech is looking to hire a Customer Service Representative in Mount Prospect, IL

Accountabilities:
-Process and follow orders in AS400 and online portal, which include partial orders, system orders, credit card orders, and drop ship orders. Fill out change and purchase orders as necessary.
-Minimize past due orders in the system. Appropriately notify customers of order status, company announcements or other information, when applicable.
-Follow key processes and provide feedback to customer service supervisor for improvement. This includes processes that are there for cross-functional support of other departments during low staff times (e.g. service department support)
-Enter Return Merchandise Authorizations in a timely fashion.
-Contact customers to receive satisfaction feedback.
-Perform other duties assigned by Customer Service supervisor.

Minimum Qualifications:
-High School Diploma or Equivalent (GED)
-Dealing with external and internal customers both in person and by telephone. Must be polite and professional in all instances including the ability to positively handle interpersonal conflict to resolve situations.
-Ability to multitask simultaneously with attention to detail, free from errors.
-Highly Effective Verbal Communication Skills Additional language is a plus.
-Computer and keyboarding skills. Able to navigate around Microsoft office.
-Minimum 3 years’ experience in data entry.