Customer Service Representatvie Apply
The first 2-3 business days of training will be onsite in the office. After this, training is 100% remote.___________________________________________________________________JOB DESCRIPTION: Inbound Contact Center position: Consultants will review, enter and process dependent verification documents. Candidates will conduct inbound/outbound calls verifying benefits and dependants. _______________________________________________________KEY POINTS: - Pay Rate: After completion of Training, the base rate is $15.00. After 6 months they are eligible for an increase to $16.00 after a year eligible for an increase to $17.00.- Hours of Operation: 8:00 AM-11:00 PM EST, 8hr shifts will be assigned weeky) - All employees that take Work at Home (WAH) must meet the following minimum requirements:- Must have a dedicated office space that will allow employees to have all working shifts void of interruption from family members, pets, personal phone calls, etc. The environment should mimic the in-office environment and experience for the customer.- Must have a reliable high-speed internet connection (validated by a copy of a current internet bill with internet specifications).- Minimum speed requirement of 25/25 Mbps. Must pass speed test.- Router with a spare ethernet port to connect to the PC near the workspace.- Hard wired connection required. CANNOT use WIFI- Candidates must be flexible to return to work on-site upon request i.e., client mandate, performance, or technical challenges.
