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Customer Support Representative

In Ohio / United States

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Customer Support Representative   

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JOB TITLE:

Customer Support Representative

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Toledo Ohio / United States

JOB DESCRIPTION:


**Remote, but onsite preferred**

Pay Rate: $17/hr

The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers. This position engages and collaborates with external customers and internal partners to make the supplier of choice. This role delivers consistent service to our customers, takes proactive actions to meet customer needs, and leverages relationships to obtain outside-in market insights. Responsibilities include: answering customer calls and emails, order management, and issue resolution. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.

Job Description:

-Provides service to individuals in a face-to-face setting that may include greeting visitors, providing directions, fielding complaints, answering questions, and/or providing information about an organization or service. May include some telephone and/or mail (including electronic) interaction. May work as part of a team or as an individual. May require use of office automation to enable and report on the outcomes. This is not applicable to Contact Center positions.

Position Details

POSTED:

Aug 13, 2022

EMPLOYMENT:

INDUSTRY:

Accounting and Clerical

SNAPRECRUIT ID:

S1655132407087369

LOCATION:

Ohio / United States

CITY:

Toledo

Job Origin:

Jobsrus_organic_feed

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Customer Support Representative    Apply

Click on the below icons to share this job to Linkedin, Twitter!


**Remote, but onsite preferred**

Pay Rate: $17/hr

The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers. This position engages and collaborates with external customers and internal partners to make the supplier of choice. This role delivers consistent service to our customers, takes proactive actions to meet customer needs, and leverages relationships to obtain outside-in market insights. Responsibilities include: answering customer calls and emails, order management, and issue resolution. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.

Job Description:

-Provides service to individuals in a face-to-face setting that may include greeting visitors, providing directions, fielding complaints, answering questions, and/or providing information about an organization or service. May include some telephone and/or mail (including electronic) interaction. May work as part of a team or as an individual. May require use of office automation to enable and report on the outcomes. This is not applicable to Contact Center positions.


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