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D&T Field Support Technician

In District of Columbia / United States

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D&T Field Support Technician   

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JOB TITLE:

D&T Field Support Technician

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Washington District of Columbia / United States

JOB DESCRIPTION:

Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. Provides level I & II end-user support for software and hardware issues. Oversees the daily operations of the local area network. Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. Troubleshoots Desktop Virus and malware issues Maintains a daily backup of all network files. Performs service administration tasks for software and hardware products to ensure manufacturer warranty. Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. Provides recommendations of program changes to correct software problems. Assists in the purchasing of new computer equipment and peripherals for a specified location. Performs software and hardware inventory. Basic Administration of Phone and Voicemail systems for site. Performs other duties as assigned. No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or allocations. Ability to comprehend, analyze, and interpret situations. Ability to solve problems involving several options. Requires strong analytical and quantitative skills. Exceptional Customer Skills required.

Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of THREE TO FIVE years of related experience and/or training. A+ PC Technician; -- Both Network + and Dell Hardware certification is a plus


Position Details

POSTED:

Aug 11, 2022

EMPLOYMENT:

INDUSTRY:

Information Technology (IT)

SNAPRECRUIT ID:

S16571844095201398

LOCATION:

District of Columbia / United States

CITY:

Washington

Job Origin:

Jobsrus_organic_feed

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Aug 19, 2017 9am-6pm
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D&T Field Support Technician    Apply

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Oversees the daily operations for a specified location including software, hardware, tape backups, phone administration, and the local area network. Provides level I & II end-user support for software and hardware issues. Oversees the daily operations of the local area network. Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals. Troubleshoots Desktop Virus and malware issues Maintains a daily backup of all network files. Performs service administration tasks for software and hardware products to ensure manufacturer warranty. Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance. Provides recommendations of program changes to correct software problems. Assists in the purchasing of new computer equipment and peripherals for a specified location. Performs software and hardware inventory. Basic Administration of Phone and Voicemail systems for site. Performs other duties as assigned. No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance and/or training to coworkers. May coordinate work and assign tasks. Decisions made with general understanding of procedures and company policies to achieve set results and deadlines.

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or allocations. Ability to comprehend, analyze, and interpret situations. Ability to solve problems involving several options. Requires strong analytical and quantitative skills. Exceptional Customer Skills required.

Associate's degree (AA) or equivalent from two-year college or technical school and a minimum of THREE TO FIVE years of related experience and/or training. A+ PC Technician; -- Both Network + and Dell Hardware certification is a plus



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