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Data Center Analyst

In Connecticut / United States

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Data Center Analyst   

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JOB TITLE:

Data Center Analyst

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Groton Connecticut / United States

JOB DESCRIPTION:

Under limited supervision provides 7x24 smart hands services in the Mission Critical Data Center Raised Floor environment supporting multi-client systems.
Conducts hands on system support tasks such as power cycling: routers, servers, switches, soft and hard reboots under ITIL Change Control and verbal direction of off site resources and established Unisys processes.
Independently evaluates urgent requests for work against established Incident and change management policies, works with requestors to put in place ITIL and Unisys required Change Controls.
Key Responsibilities:
Supports Installation - Deinstallation of equipment on the Data Center floor.
Supports Data Cabling; Network, SAN, or remote out of band management systems.
Receives shipments for all inbound equipment for the Data Center.
Inventories shipments, identifies and store all software and licenses.
Prepares for asset disposal by performing manual labor to move.
Completes tickets to meet or exceed the SLA requirements.
Operates as a backup for miscellaneous break-fix support/configuration for servers and other devices.
Provides support for hardware maintenance, break-fix issues, and overall consulting for various operational issues.
Supports change and request management for Data Center Facility changes and maintenance.
Performs service request and change request processing.
Supports asset tracking, configuration management, physical equipment locations and tracking all connections.
Ensure accuracy of CI records.
Prepares documentation of all installations and deinstallations, floor plans, rack or cabinet diagrams, management of all existing documentation and planning for new installations.
Supports Media Services Management with a matrix relationship with Backup Team

Position Details

POSTED:

Oct 15, 2022

EMPLOYMENT:

INDUSTRY:

Information Technology (IT)

SNAPRECRUIT ID:

S1660748405609108

LOCATION:

Connecticut / United States

CITY:

Groton

Job Origin:

Jobsrus_organic_feed

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In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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Data Center Analyst    Apply

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Under limited supervision provides 7x24 smart hands services in the Mission Critical Data Center Raised Floor environment supporting multi-client systems.
Conducts hands on system support tasks such as power cycling: routers, servers, switches, soft and hard reboots under ITIL Change Control and verbal direction of off site resources and established Unisys processes.
Independently evaluates urgent requests for work against established Incident and change management policies, works with requestors to put in place ITIL and Unisys required Change Controls.
Key Responsibilities:
Supports Installation - Deinstallation of equipment on the Data Center floor.
Supports Data Cabling; Network, SAN, or remote out of band management systems.
Receives shipments for all inbound equipment for the Data Center.
Inventories shipments, identifies and store all software and licenses.
Prepares for asset disposal by performing manual labor to move.
Completes tickets to meet or exceed the SLA requirements.
Operates as a backup for miscellaneous break-fix support/configuration for servers and other devices.
Provides support for hardware maintenance, break-fix issues, and overall consulting for various operational issues.
Supports change and request management for Data Center Facility changes and maintenance.
Performs service request and change request processing.
Supports asset tracking, configuration management, physical equipment locations and tracking all connections.
Ensure accuracy of CI records.
Prepares documentation of all installations and deinstallations, floor plans, rack or cabinet diagrams, management of all existing documentation and planning for new installations.
Supports Media Services Management with a matrix relationship with Backup Team


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