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Enterprise Sr Associate

In Colorado / United States

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Enterprise Sr Associate   

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JOB TITLE:
Enterprise Sr Associate
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
Denver Colorado / United States

JOB DESCRIPTION :
Enterprise Sr Associate
PayRate: $26.68/HR

CorTech is looking to hire a Enterprise Sr Associate.


Job Description:

From the HM: This is a true mainframe role. It’s harder to find people with these skills so anyone with workload automation skills I would be interested in.
Experience monitoring 2200 mainframes systems.
With that said that is a harder skillset to find so if you can find anyone with workload automation experience would also work Uses 30% or less work instructions and their experience to perform basic administration functions in a focused domain.
Supports maintenance of hardware / software, platform, customer proprietary, COTS, or Unisys applications from a domain specified area.
Will work as part of a Command Center environment supporting Unisys Mainframe\WLA environments.
Responsibilities:

Delivers Tier 1 remote support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software.
Functions as an escalation point for well-defined incidents and basic problems.
Provides referrals and/or dispatches to other service providers to ensure that client service level and technical requirements are met.
Provides alerts and situation status information to both client and Unisys management.
Responds to service outages and other problems/issues. Creates, updates and provides inputs to standard operating procedures for day today activities.
Understands Customer Situations and Customer SLRs (Service Level Requirements) and acts accordingly to meet them.
Provides alerts and situation status information to both client and Unisys management.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Participates in project activities. May be required to work in rotational shifts (24x7 shifts applicable) and provide on call support if required.
General Comments

Position Details

Jun 17, 2021
Information Technology (IT)
S1620486060210630
Colorado / United States
Denver
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Enterprise Sr Associate    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Enterprise Sr Associate
PayRate: $26.68/HR

CorTech is looking to hire a Enterprise Sr Associate.


Job Description:

From the HM: This is a true mainframe role. It’s harder to find people with these skills so anyone with workload automation skills I would be interested in.
Experience monitoring 2200 mainframes systems.
With that said that is a harder skillset to find so if you can find anyone with workload automation experience would also work Uses 30% or less work instructions and their experience to perform basic administration functions in a focused domain.
Supports maintenance of hardware / software, platform, customer proprietary, COTS, or Unisys applications from a domain specified area.
Will work as part of a Command Center environment supporting Unisys Mainframe\WLA environments.
Responsibilities:

Delivers Tier 1 remote support services to clients to resolve product use and multi-product/platform problems, and/or questions relating to enterprise systems, networks and application software.
Functions as an escalation point for well-defined incidents and basic problems.
Provides referrals and/or dispatches to other service providers to ensure that client service level and technical requirements are met.
Provides alerts and situation status information to both client and Unisys management.
Responds to service outages and other problems/issues. Creates, updates and provides inputs to standard operating procedures for day today activities.
Understands Customer Situations and Customer SLRs (Service Level Requirements) and acts accordingly to meet them.
Provides alerts and situation status information to both client and Unisys management.
Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
Participates in project activities. May be required to work in rotational shifts (24x7 shifts applicable) and provide on call support if required.
General Comments