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Field Engineer 2

In California / United States

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Field Engineer 2   

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JOB TITLE:
Field Engineer 2
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
Santa Clara California / United States

JOB DESCRIPTION :
Field Engineer 2
PayRate: $25.90/HR

CorTech is looking to hire a Field Engineer in Santa Clara, CA.

Job Description:

Only travel required is from various office building within the City of Santa Clara facilities, i.e. Main building to Public Library to City Services to Police to Fire, etc.
Higher level desktop/laptop/printer technical skills required with excellent English speaking communication and customer service skills.
As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end Unisys proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large scale payment products.
When in support of ITO engagements you will be recognized as desk side support specialist.
You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will handle more complex products, problems, and/or projects and may provide technical guidance to lower level engineers.
You may function as a team or on-site leader as necessary.
You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.
Responsibilities:

May function as team or site leader providing direction to other technicians.
Performs server and storage break and fix.
Provides support for Enterprise products, such as Dell ESF Desk side support specialist.
Provides support for enterprise storage products, Supports Networking products - including Cisco certification requirements, Provides support for Payment systems products and Unisys core-CMOS products, May have project management responsibilities for smaller projects, Possesses other, high skilled, specialized technical skills.
Provides support for software, hardware and networking support for desktops, laptops and servers, Provides maintenance and support on legacy products, Installs and maintains PCs and associated software, networks, servers and peripherals, Performs installs, moves, adds and changes as required, Tests and certifies PCs, networks, servers and client approved applications, Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction, Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

Position Details

Jun 14, 2021
Information Technology (IT)
S16204861385919495
California / United States
Santa Clara
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Field Engineer 2    Apply

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Field Engineer 2
PayRate: $25.90/HR

CorTech is looking to hire a Field Engineer in Santa Clara, CA.

Job Description:

Only travel required is from various office building within the City of Santa Clara facilities, i.e. Main building to Public Library to City Services to Police to Fire, etc.
Higher level desktop/laptop/printer technical skills required with excellent English speaking communication and customer service skills.
As a Field Engineer 2, your primary responsibility will be installing, diagnosing, servicing maintaining High-end Unisys proprietary products as well as other computer-related products such as desktop and laptop computers, printers, standard software, high-end servers, networking devices, and large scale payment products.
When in support of ITO engagements you will be recognized as desk side support specialist.
You may be directed by Help Desk, Service Desk, or script using standard methods, techniques, and tools.
You will handle more complex products, problems, and/or projects and may provide technical guidance to lower level engineers.
You may function as a team or on-site leader as necessary.
You will provide technical support to customers in solving technical problems that occur during the installation or operation of company supported products.
Responsibilities:

May function as team or site leader providing direction to other technicians.
Performs server and storage break and fix.
Provides support for Enterprise products, such as Dell ESF Desk side support specialist.
Provides support for enterprise storage products, Supports Networking products - including Cisco certification requirements, Provides support for Payment systems products and Unisys core-CMOS products, May have project management responsibilities for smaller projects, Possesses other, high skilled, specialized technical skills.
Provides support for software, hardware and networking support for desktops, laptops and servers, Provides maintenance and support on legacy products, Installs and maintains PCs and associated software, networks, servers and peripherals, Performs installs, moves, adds and changes as required, Tests and certifies PCs, networks, servers and client approved applications, Provides follow-up on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor and dress.
Ensures customer satisfaction throughout the service delivery transaction, Ensures client specific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system