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Field Service Engineer

In United States

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Field Service Engineer   

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JOB TITLE:

Field Service Engineer

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Mayodan, NC United States

JOB DESCRIPTION:

Position Title: Field Service Engineer

Department Name: Technical Services

Location: Mayodan, NC 

The Field Service Engineer is responsible for performing various technical projects as directed by the Technical Services Manager. Provides technical assistance to customers, sales, production, and customer service departments. Coordinates activities to evaluate and resolve technical concerns. 


POSITION DUTIES: 

* Provide technical support for customers

* Conduct various technical presentations

* Support retread level escalation with customers

* Investigate tire failures and customer concerns

* Collect operation/ field conditions and tire performance data

* Perform statistical analysis on field and production data

* Analyze rejection rates to identify shifts in product quality and changes in market conditions

* Analyze operation and field condition data to anticipate and understand quality concerns

* Determine key variables affecting tire performance

* Monitor competitors through various media

* Coordinate and follow in-service evaluations



POSITION REQUIREMENTS: 

•B.S. in Engineering; or two to four years related experience and/or training; or equivalent 

combination of education and experience. 

•Ability to comprehend and apply statistical methods 

•Ability to define problems, collect data, establish facts, and draw valid conclusions 

•Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and 

deal with several abstract and concrete variables 

•Ability to effectively manage projects. 

•Proficient in Microsoft Office 

•Excellent Communication Skills 

•Must be willing to travel up to 50% of the time 


 

PHYSICAL REQUIREMENTS 

The physical demands described here are representative of those that must be met by a teammate to 

successfully perform the essential functions of this job. Reasonable accommodations may be made 

to enable individuals with disabilities to perform the essential functions. 

•While performing the duties of this job, the teammate is frequently required to sit 

•Reach with hands and arms; climb stairs as needed; 

•Talk, hear and communicate effectively 

•The teammate must occasionally lift and/or move up to 25 pounds 

•The noise level in the work environment is usually moderate; at times the teammate may be required 

to be in the manufacturing or warehouse environments that are usually not moderate; appropriate 

PPE will be required at that time 


 

OTHER DUTIES: 

Please note this job description is not designed to cover or contain a comprehensive listing of 

activities, duties, or responsibilities that are required of the teammate for this job. Duties, 

responsibilities, and activities may change at any time with or without notice. 


 

Position Details

POSTED:

Oct 05, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16541280436374542

LOCATION:

United States

CITY:

Mayodan, NC

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Field Service Engineer    Apply

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<div><p>Position Title: Field Service Engineer</p> <p>Department Name: Technical Services</p> <p>Location: Mayodan, NC </p> <p>The Field Service Engineer is responsible for performing various technical projects as directed by the Technical Services Manager. Provides technical assistance to customers, sales, production, and customer service departments. Coordinates activities to evaluate and resolve technical concerns. </p> <p><br></p> <p>POSITION DUTIES: </p> <p>* Provide technical support for customers</p> <p>* Conduct various technical presentations</p> <p>* Support retread level escalation with customers</p> <p>* Investigate tire failures and customer concerns</p> <p>* Collect operation/ field conditions and tire performance data</p> <p>* Perform statistical analysis on field and production data</p> <p>* Analyze rejection rates to identify shifts in product quality and changes in market conditions</p> <p>* Analyze operation and field condition data to anticipate and understand quality concerns</p> <p>* Determine key variables affecting tire performance</p> <p>* Monitor competitors through various media</p> <p>* Coordinate and follow in-service evaluations</p> <p><br></p> <p><br></p> <p>POSITION REQUIREMENTS: </p> <p>•B.S. in Engineering; or two to four years related experience and/or training; or equivalent </p> <p>combination of education and experience. </p> <p>•Ability to comprehend and apply statistical methods </p> <p>•Ability to define problems, collect data, establish facts, and draw valid conclusions </p> <p>•Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and </p> <p>deal with several abstract and concrete variables </p> <p>•Ability to effectively manage projects. </p> <p>•Proficient in Microsoft Office </p> <p>•Excellent Communication Skills </p> <p>•Must be willing to travel up to 50% of the time </p> <p><br></p> <p> </p> <p>PHYSICAL REQUIREMENTS </p> <p>The physical demands described here are representative of those that must be met by a teammate to </p> <p>successfully perform the essential functions of this job. Reasonable accommodations may be made </p> <p>to enable individuals with disabilities to perform the essential functions. </p> <p>•While performing the duties of this job, the teammate is frequently required to sit </p> <p>•Reach with hands and arms; climb stairs as needed; </p> <p>•Talk, hear and communicate effectively </p> <p>•The teammate must occasionally lift and/or move up to 25 pounds </p> <p>•The noise level in the work environment is usually moderate; at times the teammate may be required </p> <p>to be in the manufacturing or warehouse environments that are usually not moderate; appropriate </p> <p>PPE will be required at that time </p> <p><br></p> <p> </p> <p>OTHER DUTIES: </p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of </p> <p>activities, duties, or responsibilities that are required of the teammate for this job. Duties, </p> <p>responsibilities, and activities may change at any time with or without notice. </p> <p><br></p> <p> </p></div>


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