IT Business Analyst Apply
This role is contract to hire. Position Summary:Business Analysis role is to elaborate details (e.g. acceptance criteria) in backlog items, ensure all Jira board items are completed by documented deadlines and work with the Scrum Master to maintain and groom the Jira board & associated backlog.The Business Analyst bridges between technology and business stakeholders because they have both a deep understanding of user needs and system functionality.Principal Responsibilities:Translates user and business needs into product backlog items (shared responsibility with Product Owner (PO)) to achieve “definition of ready”Collaborates with PO and squad on backlog item refinement to foster a shared understanding of what the product is supposed to doWork closely with Business and AD teams to leverage IT resources to help achieve all project deadlinesPartner with PO and stakeholders to incorporate feedback into the backlogRequired participant in all daily and ongoing squad callsWhen applicable, creates documentation for stakeholders and/or provide information for others to create documentation (e.g. training materials, message specs, technical/functional design, etc.)Act as proxy product owner when delegatedWork with engineers & peers to communicate status, escalate roadblocks and work with support teams to perform as needed troubleshootingExperience:5+ years of IT experienceFamiliarity with diverse technologies and platformsFamiliarity with Agile techniques and tools – Scrum, Kanban, Jira, etc.Experience navigating ServiceNow, Power BI & JIRAKeen (internal) customer focusClear communicator, with good verbal and written communication skillsContinuous proactivity and follow-throughAbility to prioritize and focus on most urgent tasks & work in a fast-paced IT environmentServiceNow, SharePoint, Power BI & JIRA – experience and familiarity in multiple settingsExpert MS Office skillsEffective use of Excel statistical functions (pivot tables, etc.)Solid knowledge of industry trends and user demands and pain points to be able to design a robust user-centric solutionKnowledge of system functionality to be able to engage in discussion with the squadInnovative (to leverage variability)Comfortable working closely with team management to review approaches and requirements that solve the business problem
