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IT Business Intelligence Architect - Level 2

In United States

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IT Business Intelligence Architect - Level 2   

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JOB TITLE:

IT Business Intelligence Architect - Level 2

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Hartford, CT United States

JOB DESCRIPTION:

 

Requisition ID

CTDS UX Researcher (Phase 2 v3)

Requisition Name

IT Business Intelligence Architect - Level 2

Customer

CT DAS

Address

Position Location N/A

Address

450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103-0000

Max Rate

$75/hr on w2 and $85/hr on c2c

Comment

Candidate must be local or willing to commute or relocate. 

 

No preference

 
 

Additional Location Details (City, State) :

   

Description

This is Us

The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.

Is This You?

Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.

Big Picture Thinking. You strive to improve internal processes and externally facing solutions.

User-centric. You derive joy from working with people to drive user-centered research and testing.

Storytelling. You understand how to reach and move an audience with an engaging story.

Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret and validate with data.

Service-Oriented. You are passionate about government innovation and improving services for citizens.

About the Role

The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.

In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.

Experiences Required for This Role

UX Research – At least 3 years of experience and use cases with the following:

  • Conduct primary and secondary user research
  • Conduct and evaluate quantitative and qualitative research
  • Perform market and ethnographic research
  • Work closely with cross-functional teams to identify and evaluate research topics
  • Plan and implement user research strategies and methodologies
  • Advocate research findings to diverse audiences through written and oral presentations
  • Mentor and coach junior UX researchers on the team
  • Perform usability studies with consumers
  • Ask questions, gather data, and analyze data
  • Use a diverse set of UX research tools

User Acceptance Testing – At least 3 years of experience and use cases with the following:

  • Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
  • Helping to discover problems while the service is being developed, not once it is live
  • Checking the operating environment to make sure test results are valid
  • Helping increase user and agency confidence in future service or product delivery
  • Helping reduce the risk of reputational damage
  • Recruiting and leading testing groups
  • Running research sessions with users
  • Understanding accessibility issues and engage with team to build with equality

Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following:

  • Working with enterprise scale digital platforms and products
  • Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence

Performance in Complex Situations – At least 3 years of experience and user cases with the following:

  • Communication and collaboration with state-wide partners
  • Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment
  • Comfort in blazing a path through an ambiguous work environment
  • Judgement fitting to the ever-changing environment
  • Government-specific task management

Knowledge, Skills and Ability

UX Research & Testing

  • Ability to share research results quickly and effectively
  • Ability to perform all research-related tasks including research, planning, evaluating, and iteration
  • Ability to formulate specific, answerable, and practical questions
  • Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions
  • Experience with remote testing tools
  • A strong desire for creative problem-solving with a positive attitude
  • Excellent time-management skills
  • Knowledge of best practices for user experience research and testing
  • Willingness to participate ethnographic research and interviews

Performance in Complex Situations

  • Ability to distill complex concepts into simple ideas
  • Exceptional verbal and written communication skills
  • Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
  • Comfort in blazing a path through an ambiguous work environment
  • Prioritization, organization, and triage in an independent environment
  • Understanding of the Agile development process

Team Player

  • Supporting teammates' skills and behaviors development and delivery
  • Communication and collaboration with state-wide partners
  • Creative and analytical thinking with strong problem-solving skills
  • Judgement in dealing effectively and diplomatically with government staff
  • Ability to maintain strict confidentiality

Preferred Skills & Qualifications

Other Desirable Skills

  • A bachelor's degree or higher in graphic design, marketing, communications, or related field
  • 2 years professional experience in design, communications, management, or testing
  • 1 year of user-centered design
  • 1 year of user research and analytics

Administrative Considerations

The UX Researcher will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.

The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.

Use of State ResourcesThe contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.

Security/Privacy Considerations: Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.

 

CLIENT SKILL MATRIX.

 
Qualifications
  Type   Category   Qualification   Description   Competency   Candidate Experience    
  Skills   Design   User Experience Design (UX)       Proficient (4-6 Years)      
  Skills   Others   Presentation skills       Novice (1-3 Years)    

 

 

Position Details

POSTED:

Oct 02, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16548048237391185

LOCATION:

United States

CITY:

Hartford, CT

Job Origin:

OORWIN_ORGANIC_FEED

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In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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IT Business Intelligence Architect - Level 2    Apply

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<p> </p> <table style="box-sizing:border-box; text-shadow:none; font-weight:400; border-collapse:collapse; color:#222222; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; text-align:left; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial; border:none"> <tbody style="box-sizing:border-box; text-shadow:none; font-weight:normal"> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; background-color:#ffffff; border-top:1px solid black; border-right:1px solid black; border-left:1px solid black" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif"><span style="color:#333333">Requisition ID</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; background-color:#ffffff; border-top:1px solid black; border-right:1px solid black; border-left:none" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">CTDS UX Researcher (Phase 2 v3)</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif"><span style="color:#333333">Requisition Name</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:none" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">IT Business Intelligence Architect - Level 2</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif"><span style="color:#333333">Customer</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:none" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">CT DAS</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif">Address</span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:none" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Position Location N/A</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Address</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">450 Columbus Blvd., Suite 1202 Hartford, Connecticut 06103-0000</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="top"> <p>Max Rate</p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:none" valign="top"> <p>$75/hr on w2 and $85/hr on c2c</p> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif"><span style="color:#333333">Comment</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:none" valign="top"> <table style="box-sizing:border-box; text-shadow:none; font-weight:normal; border-collapse:collapse; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial"> <tbody style="box-sizing:border-box; text-shadow:none; font-weight:normal"> <tr> <td style="width:25%; padding:0in"> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Candidate must be local or willing to commute or relocate. </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="width:2%; padding:0in"> </td> <td style="padding:0in"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">No preference</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="padding:0in"> </td> </tr> <tr> <td style="padding:0in"> </td> <td style="width:25%; padding:0in"> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Additional Location Details (City, State) :</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="padding:1px"> </td> <td style="padding:1px"> </td> </tr> </tbody> </table> </td> </tr> <tr> <td style="border-bottom:1px solid black; width:144px; padding:0in 7px; height:142px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:1px solid black" valign="top"> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif"><span style="color:#333333">Description</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> </td> <td style="border-bottom:1px solid black; width:480px; padding:0in 7px; height:142px; background-color:#ffffff; border-top:none; border-right:1px solid black; border-left:none" valign="top"> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">This is Us</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">The State of Connecticut is embarking upon a digital transformation to uplift the lives and well-being of our residents, businesses, and employees. Our goal is to improve access to our programs and services, making interaction with government easier. When you join the Connecticut Digital Service, you'll be part of a team creating simple experiences personalized for everyone. If you enjoy solving complex problems with a curious, supportive, high-performing team, then the State of Connecticut is the place for you.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br style="box-sizing:border-box; text-shadow:none; font-weight:normal" /> </p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Is This You?</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Innovation. You enjoy designing services, products, websites, and graphics tied to existing and new digital products.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Big Picture Thinking. You strive to improve internal processes and externally facing solutions.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">User-centric. You derive joy from working with people to drive user-centered research and testing.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Storytelling. You understand how to reach and move an audience with an engaging story.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Embrace Change. You have experience thinking outside of the box, understand the perspectives of others, interpret and validate with data.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Service-Oriented. You are passionate about government innovation and improving services for citizens.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br style="box-sizing:border-box; text-shadow:none; font-weight:normal" /> </p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">About the Role</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">The UX Researcher will support the mission by work with CTDS product designers and product managers throughout the entire product development lifecycle, from identifying foundational user needs during the discovery phase to measuring impact on the user after a product or feature has launched. The UX Researcher will serve as a voice for the user, utilizing broad skills in both qualitative and quantitative research to facilitate a user-centered design process.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">In addition, you will help scale user research at the State of Connecticut by joining a team of user researchers within a growing tech and design space. You and your team will become trusted and work with a diverse set of state partners to understand, improve, and test varied government products and designs. The candidate should also have experience working in an Agile environment.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span><br style="box-sizing:border-box; text-shadow:none; font-weight:normal" /> </p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Experiences Required for This Role</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">UX Research – At least 3 years of experience and use cases with the following:</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Conduct primary and secondary user research</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Conduct and evaluate quantitative and qualitative research</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Perform market and ethnographic research</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Work closely with cross-functional teams to identify and evaluate research topics</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Plan and implement user research strategies and methodologies</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Advocate research findings to diverse audiences through written and oral presentations</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Mentor and coach junior UX researchers on the team</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Perform usability studies with consumers</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ask questions, gather data, and analyze data</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Use a diverse set of UX research tools</span></span></span></span></span></span></span></span></span></li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">User Acceptance Testing – At least 3 years of experience and use cases with the following:</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Helping to discover problems while the service is being developed, not once it is live</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Checking the operating environment to make sure test results are valid</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Helping increase user and agency confidence in future service or product delivery</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Helping reduce the risk of reputational damage</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Recruiting and leading testing groups</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Running research sessions with users</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Understanding accessibility issues and engage with team to build with equality</span></span></span></span></span></span></span></span></span></li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following:</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Working with enterprise scale digital platforms and products</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Using of productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS Teams, Confluence</span></span></span></span></span></span></span></span></span></li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Performance in Complex Situations – At least 3 years of experience and user cases with the following:</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Communication and collaboration with state-wide partners</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Comfort in blazing a path through an ambiguous work environment</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Judgement fitting to the ever-changing environment</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Government-specific task management</span></span></span></span></span></span></span></span></span><br style="box-sizing:border-box; text-shadow:none; font-weight:normal" /> </li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Knowledge, Skills and Ability</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">UX Research & Testing</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ability to share research results quickly and effectively</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ability to perform all research-related tasks including research, planning, evaluating, and iteration</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ability to formulate specific, answerable, and practical questions</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ability to collaborate effectively with stakeholders and act as a strategic partner in product decisions</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Experience with remote testing tools</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">A strong desire for creative problem-solving with a positive attitude</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Excellent time-management skills</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Knowledge of best practices for user experience research and testing</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Willingness to participate ethnographic research and interviews</span></span></span></span></span></span></span></span></span></li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Performance in Complex Situations</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ability to distill complex concepts into simple ideas</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Exceptional verbal and written communication skills</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Comfort in blazing a path through an ambiguous work environment</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Prioritization, organization, and triage in an independent environment</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Understanding of the Agile development process</span></span></span></span></span></span></span></span></span></li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Team Player</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Supporting teammates' skills and behaviors development and delivery</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Communication and collaboration with state-wide partners</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Creative and analytical thinking with strong problem-solving skills</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Judgement in dealing effectively and diplomatically with government staff</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">Ability to maintain strict confidentiality</span></span></span></span></span></span></span></span></span><br style="box-sizing:border-box; text-shadow:none; font-weight:normal" /> </li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Preferred Skills & Qualifications</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Other Desirable Skills</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <ul style="box-sizing:border-box; text-shadow:none; font-weight:normal" type="disc"> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">A bachelor's degree or higher in graphic design, marketing, communications, or related field</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">2 years professional experience in design, communications, management, or testing</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">1 year of user-centered design</span></span></span></span></span></span></span></span></span></li> <li style="box-sizing:border-box; text-shadow:none; font-weight:normal; list-style:none; color:#333333; line-height:normal; background-image:initial; background-position:initial; background-size:initial; background-repeat:initial; background-origin:initial; background-clip:initial; font-size:11pt; font-family:Calibri, sans-serif; margin-bottom:11px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif">1 year of user research and analytics</span></span></span></span></span></span></span></span></span><br style="box-sizing:border-box; text-shadow:none; font-weight:normal" /> </li> </ul> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Administrative Considerations</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">The UX Researcher will work as part of an iterative team using agile sprints. Work will be assigned based on items in the product backlog associated with Website Improvements. These tasks may be adjusted, reduced, or expanded as the project progresses through various phases. The contract employee shall be expected to maintain and provide written documentation on any work performed in conjunction with this engagement.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">The engagement will be for a term of up to 12 months. All work will be performed in eight (8) hour shifts, Monday to Friday, excluding State holidays. If workflow dictates an on-site presence is not needed, consultant may work remotely. All extended remote work will need approval by Chief Digital Officer or the designated manager. Payment will be on a time and material basis and paid only for hours worked. Travel to various state offices will be required. State Agencies are in downtown Hartford and the Greater Hartford area. Local Travel Reimbursement is not provided.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Use of State Resources<span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder">: </span></span></span>The contractor will share a dedicated office space and will be provided with all computer hardware and software needed to execute and perform the duties for this program.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p style="margin-bottom:9px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="font-size:9pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Helvetica, sans-serif"><span style="color:#333333">Security/Privacy Considerations<span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:bolder">:</span></span></span> Information accessible by the contractor may be sensitive, confidential, or subject to the Privacy Act and/or HIPAA considerations. Contractor personnel must be familiar with and comply with the provisions of appropriate regulations and/or instructions. Signing of a confidentiality agreement will be required. Daily sign-in to the facility may be required. The contractor employee must always display an access badge while present in state facilities. A background check will be required.</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <p><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:normal"><span style="font-family:Calibri, sans-serif"> </span></span></span></span></span></span></span></span></span></span></p> </td> </tr> </tbody> </table> <p style="text-align:left; margin-bottom:11px"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="color:#222222"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="line-height:normal"><span style="background-image:initial"><span style="background-position:initial"><span style="background-size:initial"><span style="background-repeat:initial"><span style="background-origin:initial"><span style="background-clip:initial"><span style="font-family:Calibri, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:"Calibri Light", sans-serif"><span style="color:#333333"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">CLIENT SKILL MATRIX.</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p> <div id="m_4105854680129995874gmail-m_865456774644843472gmail-covSection-11" style="text-align:left"> </div> <div id="m_4105854680129995874gmail-m_865456774644843472gmail-covSection-12" style="text-align:left"> <div name="divQual1"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><a aria-expanded="true" data-saferedirecturl="https://www.google.com/url?q=https://secure.covendis.com/uWorkd/SupplierAppBoot/%23divtogsupnegskills&source=gmail&ust=1654881240424000&usg=AOvVaw1bJU4J8CfhngswBMu8bRsn" href="https://secure.covendis.com/uWorkd/SupplierAppBoot/#divtogsupnegskills" name="m_4105854680129995874_m_865456774644843472_divtogsupnegskills" style="box-sizing:border-box; text-shadow:none; font-weight:bold; color:#277ba7; text-decoration:none; transition:all 200ms ease-in 0s; cursor:pointer" target="_blank"><span style="border:1px solid #0e4e51; font-size:inherit; padding:0.2em 0.6em 0.3em; border-radius:0.25em 0.25em 0px 0px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="display:inline-block"><span style="line-height:inherit"><span style="color:#ffffff"><span style="white-space:nowrap"><span style="vertical-align:baseline"><span style="background-color:#126367">Qualifications</span></span></span></span></span></span></span></span></span></span></a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span> <div style="border:1px solid #dddddd; margin-bottom:17px; border-radius:4px"> <div aria-expanded="true" id="m_4105854680129995874gmail-m_865456774644843472gmail-divtogsupnegskills" name="divtogsupnegskills" style="border:0px"> <table name="tblT2qryJsePosSkills" style="box-sizing:border-box; text-shadow:none; font-weight:inherit; border-collapse:collapse; border-spacing:0px; font-size:inherit; font-style:inherit; font-variant:inherit; width:1287px; max-width:100%; border-top-right-radius:3px; border-top-left-radius:3px"> <tbody style="box-sizing:border-box; text-shadow:none; font-weight:normal"> <tr> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 3px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd; border-top-left-radius:3px"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><a name="m_4105854680129995874_m_865456774644843472_rtv_id" style="box-sizing:border-box; text-shadow:none; font-weight:normal; color:inherit; text-decoration:none; transition:all 200ms ease-in 0s; cursor:pointer"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">Type</b></a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><a name="m_4105854680129995874_m_865456774644843472_rsc_name" style="box-sizing:border-box; text-shadow:none; font-weight:normal; color:inherit; text-decoration:none; transition:all 200ms ease-in 0s; cursor:pointer"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">Category</b></a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><a name="m_4105854680129995874_m_865456774644843472_psk_search_value" style="box-sizing:border-box; text-shadow:none; font-weight:normal; color:inherit; text-decoration:none; transition:all 200ms ease-in 0s; cursor:pointer"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">Qualification</b></a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><a name="m_4105854680129995874_m_865456774644843472_srPSK_DESCRIPTION" style="box-sizing:border-box; text-shadow:none; font-weight:normal; color:inherit; text-decoration:none; transition:all 200ms ease-in 0s; cursor:pointer"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">Description</b></a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><a name="m_4105854680129995874_m_865456774644843472_sel_slf_id" style="box-sizing:border-box; text-shadow:none; font-weight:normal; color:inherit; text-decoration:none; transition:all 200ms ease-in 0s; cursor:pointer"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">Competency</b></a></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><b style="box-sizing:border-box; text-shadow:none; font-weight:bolder">Candidate Experience</b></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </th> <th style="box-sizing:border-box; text-shadow:none; font-weight:normal; text-align:left; padding:8px 3px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd; border-top-right-radius:3px"> </th> </tr> <tr> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Skills</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Design</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">User Experience Design (UX)</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"> </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Proficient (4-6 Years)</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> </tr> <tr> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Skills</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Others</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Presentation skills</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"> </span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"><span style="font-size:12px"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:400"><span style="font-style:normal"><span style="font-variant-ligatures:normal"><span style="white-space:normal"><span style="background-color:#ffffff"><span style="text-decoration-thickness:initial"><span style="text-decoration-style:initial"><span style="text-decoration-color:initial"><span style="color:#333333"><span style="font-family:"Helvetica Neue", Helvetica, Arial, sans-serif"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="overflow-x:auto"><span style="min-height:0.01%"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif">Novice (1-3 Years)</span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> <td style="padding:8px 1px; line-height:1.42857; vertical-align:top; border-top:1px solid #dddddd"> </td> </tr> </tbody> </table> </div> </div> </div> </div> <p style="margin-bottom:11px"><span style="font-size:11pt"><span style="box-sizing:border-box"><span style="text-shadow:none"><span style="font-weight:normal"><span style="line-height:15.6933px"><span style="font-family:Calibri, sans-serif"><font color="#888888"><font style="box-sizing:border-box; text-shadow:none; font-weight:400; font-family:Arial, Helvetica, sans-serif; font-size:small; font-style:normal; font-variant-ligatures:normal; text-align:left; white-space:normal; background-color:#ffffff; text-decoration-thickness:initial; text-decoration-style:initial; text-decoration-color:initial"> </font></font></span></span></span></span></span></span></p> <p style="margin-bottom:11px"> </p>


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