IT Helpdesk Support Apply
<p><strong><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;color:black;background:white;">Role:</span></strong><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;color:black;background:white;"> Helpdesk Support/Technical Support</span></p> <p><strong><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;color:black;background:white;">Location:</span></strong><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;color:black;background:white;"> McLean VA</span></p> <p><strong><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;color:black;background:white;">Duration:</span></strong><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;color:black;background:white;"> 3-6 Months | Extension Possible</span></p> <p><strong><span style="font-family:'Segoe UI',sans-serif;color:#242424;background:white;">Job Description:</span></strong></p> <ul style="margin-top:0cm;" type="disc"> <li data-level="1" data-list="0">Customer service experience with face-to-face phone migrations</li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Experience with mobile device migrations/configuration in a classroom setting or 1/1 remote migrations for remote users </span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Mobile Device Management experience (Workspace One preferred)</span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Migration doing for VIP's </span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Replacement of phones will be performing</span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Must have: Technical experience, Customer service experience </span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Some technical background experience. </span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">iOS experience is good to have </span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Helpdesk/Service Desk/Mobile device management experience</span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Ticketing service is also work on this.</span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Service now is good to have </span></li> <li data-level="1" data-list="0"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">ATT Premier experience</span></li> <li data-level="1" data-list="0" style="margin-bottom:12.0pt;"><span lang="EN-US" style="font-family:'Segoe UI',sans-serif;">Data transfer from old device to new device</span></li> </ul> <p> </p>