IT Operations Support Specialist
CorTech is seeking to hire an IT Operations Support Specialist for our client in Columbus, IN!Benefits Available!Weekly Pay!Pay Rate - $29/hr1st Shift, Monday-FridayJob DescriptionProvides system operational support ensuring the effectiveness, efficiency, accuracy, and availability of systems for end users. Performs routine maintenance, facilitates customization and changes to, and ensures system disaster recovery for systems. Leads new employee technology setup, including computer setup and delivery and system access. Resolves issues not readily evident and performs authorized changes and upgrades to existing systems. Performs preventative maintenance on IT systems and networks; monitors system performance and accuracy. Performs complex root-cause analysis to identify issues. Coaches and mentors less experienced security analysts; documents knowledge and solutions for use across the organization.-Candidate should be able to understand Cummins policies and advise/enforce them with customers-Candidate should be versed in all modern Microsoft operating systems and standard software, including MS office, antivirus software, and management agent deployments-Candidate should understand the basics of Windows domains and Active Directory-Candidate should have a basic understanding of network devices and TCP/IP protocols.Organizes and runs the pre-defined processes for the hardware depot located at the site including equipment setup, shipping to destination sites, answering questions about the process, following up on invalid requests, and ensuring data integrity of all documentation.-Candidate should have good organizational skills-Candidate should have good communication skills to work with customers on orders and ask clarifying questions-Candidate should be versed in IT equipment as well as its use and setup-Candidate should be able to do physical work stocking shelves and moving boxes-Candidate should have good MS Office skills to manage the documentation.Top 3 Skills you are looking for:1.Technical Knowledge2.Self Starter3.Oraganized
