Waukegan United States

Role: SeniorSAP SD Analyst
Location: Lake County, IL
Duration: 6 Month contract (Possibility of extension till June)
Client: Direct Client

Job roles and responsibilities:

• Manages the team and related delivery activities for Global, Divisional, and local systems.
• Leads the partnership of the Run function with BRMs and Regional IT contacts.
• Provide oversight of business requirements.
• Leverages key strengths from all teams and Provider alike.
• Strong experience in Key SAP SD business processes – Pricing, Intercompany Billing, Shipping, Logistics, Transportation, Order Fulfillment, and FSCM.
• Experience in EDI integrations with warehouses, TPLs and TPMs.
• Knowledge of SAP SD integration with other SAP Modules like FI, MM and PP.
• Experience in handling of Month-end and Year-end close processes. Ability to effectively communicate with Business users and work with offshore teams.
• This role leads all support related activities. This includes the following: Accountable for end-to-end support.
• Reports regularly on performance. Monitors service level infractions.
• Develops new Service Level Agreements (SLAs) and metrics, as needed.
• Works across stakeholders to gain agreement on new SLAs and / or metrics.
• These actions ensure that service levels are maintained and continually improved and that any problems with the day-to-day delivery of services are minimized.