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IT Tech Support - Atlantic City, New Jersey

In New Jersey / United States

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IT Tech Support - Atlantic City, New Jersey   

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JOB TITLE:
IT Tech Support - Atlantic City, New Jersey
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
Atlantic City New Jersey / United States

JOB DESCRIPTION :

Job Title IT Tech Support

Location Atlantic City, New Jersey

Duration 6 Months

Description

Respond to incident and service request tickets and ensure all client/user support requests are handled or escalated in a timely manner.

Provide first-level support/configuration for all systems including software and hardware for all platforms, problem determination/isolation/repair, analyzing problem data, performing data analysis, documenting findings, escalating complex problems to the appropriate I.T. staff or service vendors and communicating final resolution to clients and users.

Support installation and implementation of connectivity for desktop devices and telephony equipment.

Responsible for completion and documentation of all assigned day-to-day tasks/activities per the Daily Work Schedule for each system and shift.

These functions include first level support for clients/users requests, printing, routing, and other duties.

Maintain the latest procedures and documentation for all desktop platforms.

Shifts and days off can vary.

Position Details

May 31, 2021
S16119757891452805
New Jersey / United States
Atlantic City
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

IT Tech Support - Atlantic City, New Jersey    Apply

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Job Title IT Tech Support

Location Atlantic City, New Jersey

Duration 6 Months

Description

Respond to incident and service request tickets and ensure all client/user support requests are handled or escalated in a timely manner.

Provide first-level support/configuration for all systems including software and hardware for all platforms, problem determination/isolation/repair, analyzing problem data, performing data analysis, documenting findings, escalating complex problems to the appropriate I.T. staff or service vendors and communicating final resolution to clients and users.

Support installation and implementation of connectivity for desktop devices and telephony equipment.

Responsible for completion and documentation of all assigned day-to-day tasks/activities per the Daily Work Schedule for each system and shift.

These functions include first level support for clients/users requests, printing, routing, and other duties.

Maintain the latest procedures and documentation for all desktop platforms.

Shifts and days off can vary.