IVR Tester Apply
JD: Overall 8 years in IT (5-7 years in Quality Assurance) Excellent analytical skills with an ADVANCED level proficiency in QA practice creating/maintaining test plans, creating test harnesses, scripts; executing scripts and reporting. Extensive knowledge on Automation testing using IVR technologies: Hammer/ Cyara/ Cyclone Hands on experience testing Interactive Voice response system and tool knowledge to test IVR Ensure the correctness and completeness of voice applications Experience verifying the logic of the Call Flow and BRDs Experience testing CRM applications for contact center is preferred
