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Java Production Support

In United States

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Java Production Support   

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JOB TITLE:

Java Production Support

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

San Francisco, CA United States

JOB DESCRIPTION:

Java Production Support Dev Location: SFO ,CA- need people who can relocate in 2-4 weeks post selection   Position :- Java Production Support Dev   ( 8+ years of experience in production support ). Knowledge of core java a plus.   Troubleshoot, diagnose, analyze and fix the production issues via ticket in given SLA   • Work with Technology managers and assess with various projects related effort. • Participate in leadership meetings to discuss projects issue progress for the team. • Coordinate with multiple teams in order to meet the technical challenges • Utilize troubleshooting experience, help solve deep technical application and/or system level issues • Communicate clearly and effectively with executives and customer alike during and post incident activities • Drive the Root Cause Analysis(RCA) process to prevent repeat issues and ensure high service quality • Work in a team environment to handle the day-to-day needs of the Support/Engineering organization. • Experience in tools like SPLUNK , WinSCP, Putty to explore logs , Experience on tools like Dynatrace / AppDynamics to monitor server health and track user activities. • Experience in tools Confluence to save Project Plan, Change request , On-call schedule and routine item for production support.   • Experience in tools like Toad , MySQL to prepare and execute database scripts and also to investigate user data at backend. • Participate in a rotating on-call support schedule; Multi-task and maintain focus on achieving internal and external SLA's • Focus on delivering results in terms of solving customer issues by priority   Production Deployment responsibilities : • Prepare deployment gameplay and walkthrough it with all stakeholders , • Co ordinate with all groups involved in production deployment activities, • Send all timely updates to all stakeholder, • Communicate with QA and get their signify after every release, • Address any issue hiccups in respective area wherever necessary.

Position Details

POSTED:

Nov 21, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16585056407822607

LOCATION:

United States

CITY:

San Francisco, CA

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Java Production Support    Apply

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Java Production Support Dev Location: SFO ,CA- need people who can relocate in 2-4 weeks post selection   Position :- Java Production Support Dev   ( 8+ years of experience in production support ). Knowledge of core java a plus.   Troubleshoot, diagnose, analyze and fix the production issues via ticket in given SLA   • Work with Technology managers and assess with various projects related effort. • Participate in leadership meetings to discuss projects issue progress for the team. • Coordinate with multiple teams in order to meet the technical challenges • Utilize troubleshooting experience, help solve deep technical application and/or system level issues • Communicate clearly and effectively with executives and customer alike during and post incident activities • Drive the Root Cause Analysis(RCA) process to prevent repeat issues and ensure high service quality • Work in a team environment to handle the day-to-day needs of the Support/Engineering organization. • Experience in tools like SPLUNK , WinSCP, Putty to explore logs , Experience on tools like Dynatrace / AppDynamics to monitor server health and track user activities. • Experience in tools Confluence to save Project Plan, Change request , On-call schedule and routine item for production support.   • Experience in tools like Toad , MySQL to prepare and execute database scripts and also to investigate user data at backend. • Participate in a rotating on-call support schedule; Multi-task and maintain focus on achieving internal and external SLA's • Focus on delivering results in terms of solving customer issues by priority   Production Deployment responsibilities : • Prepare deployment gameplay and walkthrough it with all stakeholders , • Co ordinate with all groups involved in production deployment activities, • Send all timely updates to all stakeholder, • Communicate with QA and get their signify after every release, • Address any issue hiccups in respective area wherever necessary.


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