• Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

Chat with the recruiter

...Minimize

Hey I'm Online! Leave me a message.
Let me know if you have any questions.

Manager II - Transactional Services

In United States

Save this job

Manager II - Transactional Services   

Click on the below icons to share this job to Linkedin, Twitter!

JOB TITLE:

Manager II - Transactional Services

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Hartford, CT United States

JOB DESCRIPTION:

JOB OVERVIEW:

In this role you will develop processes to handle operational issues within direct area of responsibility, maintains robust operational management discipline using metrics, and ensures all colleagues operate within published procedures and professional standards in order to achieve all processing metrics and department standards.

RESPONSIBILITIES:

  • Develop methodology to ensure that assigned task that are complex in nature are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to, in order to provide services in an efficient, effective and regulatory compliant manner.
  • Communicate direction for team meetings and activities to encourage the sharing of opinions, ideas, knowledge and solutions, approves inputs received for the evolution of the operational model at all levels of the organization, counsels on, and where required, leads change efforts, projects, quick wins, questions what next and encourages ideas in order to promote new process improvement ideas that leverage technology solutions and to improve provision of service.
  • Develop strategy to manage individual performance and for development plans for each team member with effective mentoring, providing inputs on performance feedback and all people related matters including recruiting, salary/bonus, performance management, training, talent mapping, succession planning, status changes, etc . and facilitates training sessions for all CSS colleagues as applicable in order to support, and guidance to less experienced Colleagues and help develop department resources.
  • Approve the travel and expense operating budget for the team in order to manage costs, working within budgetary/financial objectives for the team.
  • Approve Senior Leadership service activity reports and presents technical information for Management and Leadership to ensure documentation for the purpose of decision making.
  • Develop relationships with peers on complex and contentious reinsurance developments internally and builds, promotes and maintains relationships with Brokers, Clients and Markets to support the team and/or department externally for all aspects of reinsurance service processing and to understand and resolve problems for all external stakeholders.

About Guy Carpenter:

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of our client (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, our client helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman.

Position Details

POSTED:

Nov 29, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16523280308213246

LOCATION:

United States

CITY:

Hartford, CT

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Manager II - Transactional Services    Apply

Click on the below icons to share this job to Linkedin, Twitter!

JOB OVERVIEW:

In this role you will develop processes to handle operational issues within direct area of responsibility, maintains robust operational management discipline using metrics, and ensures all colleagues operate within published procedures and professional standards in order to achieve all processing metrics and department standards.

RESPONSIBILITIES:

  • Develop methodology to ensure that assigned task that are complex in nature are managed effectively and in a timely manner ensuring Client measurement Service Level Agreements (SLAs) are adhered to, in order to provide services in an efficient, effective and regulatory compliant manner.
  • Communicate direction for team meetings and activities to encourage the sharing of opinions, ideas, knowledge and solutions, approves inputs received for the evolution of the operational model at all levels of the organization, counsels on, and where required, leads change efforts, projects, quick wins, questions what next and encourages ideas in order to promote new process improvement ideas that leverage technology solutions and to improve provision of service.
  • Develop strategy to manage individual performance and for development plans for each team member with effective mentoring, providing inputs on performance feedback and all people related matters including recruiting, salary/bonus, performance management, training, talent mapping, succession planning, status changes, etc . and facilitates training sessions for all CSS colleagues as applicable in order to support, and guidance to less experienced Colleagues and help develop department resources.
  • Approve the travel and expense operating budget for the team in order to manage costs, working within budgetary/financial objectives for the team.
  • Approve Senior Leadership service activity reports and presents technical information for Management and Leadership to ensure documentation for the purpose of decision making.
  • Develop relationships with peers on complex and contentious reinsurance developments internally and builds, promotes and maintains relationships with Brokers, Clients and Markets to support the team and/or department externally for all aspects of reinsurance service processing and to understand and resolve problems for all external stakeholders.

About Guy Carpenter:

Guy Carpenter & Company, LLC is a leading global risk and reinsurance specialist with more than 3,100 professionals in over 60 offices around the world. Guy Carpenter delivers a powerful combination of broking expertise, trusted strategic advisory services and industry-leading analytics to help clients adapt to emerging opportunities and achieve profitable growth. Guy Carpenter is a business of our client (NYSE: MMC), the world's leading professional services firm in the areas of risk, strategy and people. The company's 75,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, our client helps clients navigate an increasingly dynamic and complex environment through four market-leading companies including Marsh, Mercer and Oliver Wyman.


Please wait..!!