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Ops Professional SME MKTS - Loan Trade Support - Charlotte, NC

In United States

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Ops Professional SME MKTS - Loan Trade Support - Charlotte, NC   

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JOB TITLE:

Ops Professional SME MKTS - Loan Trade Support - Charlotte, NC

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Charlotte, NC United States

JOB DESCRIPTION:

Provides technical and analytical support in a Global Markets Loan Operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products.

 

As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines.

 

Responsibilities

The role involves providing support for the various US based Loan Operations teams in relation to Data Quality, Control monitoring and assistance, automation and management of offshoring of activities. Day-to-day actions are more focused on providing managerial support and QA review within the teams. Functions could include technical enhancements and process review along with suggestions for enhancements and management of process change.

 

Required Skills: (Must have these skills to be minimally qualified)

  • Strong Microsoft Office Skills: Excel (VLOOKUP, Pivot Tables, etc.), Word & PowerPoint. 
  • Presentable, confident and client focused.
  • Client facing experience or ability to conduct discussions with clients in a confident manner. 
  • Risk minded - able to identify issues and escalate to management. 
  • Ability to work under pressure in a team environment during critical funding periods. 
  • Works well in a team environment and maintains focus to achieve the goals of the business. 
  • Strong attention to detail and analytical skills. 
  • Ability to interact positively and effectively with all levels of management and associates. 
  • Strong written/oral communication skills. 
  • Ability to multi-task and shift priorities at a moment's notice. 
  • Strong organizational and time management skills.

 

Other Qualifications:

  • Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
  • Excels in working among diverse viewpoints to determine the best path forward.
  • Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.
  • Commitment to challenging the status quo and promoting positive change.
  • Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
  • Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.

 

Enterprise Role Overview:

Subject matter expert with at least 3 years' experience in current role. Analyzes and resolves complex operational problems. Provides technical support to the team and consults on a wide variety of topics across functional and business support lines. Knows front to back process/system flow. Strong product and market knowledge. Acts as a lead on multiple projects/initiatives on behalf of the team. Drives process improvements. Acts s Go To person for the other team. Acts as Go To person for the manager, performing some routine management support (interviewing, training & support for team members). Develops and delivers training for the team. Understands client needs, escalates issues appropriately (timely and appropriately). Proactively identifies risk. To be used for employees in Global Markets only.

Position Details

POSTED:

Sep 24, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16552512395014473

LOCATION:

United States

CITY:

Charlotte, NC

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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Ops Professional SME MKTS - Loan Trade Support - Charlotte, NC    Apply

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<div> <p>Provides technical and analytical support in a Global Markets Loan Operations function for one or more operations product areas. Responsible for the analysis and resolution of complex operations problems and initiatives requiring exceptional handling and/or coordination of multiple operational and/or product specialists to resolve. May manage projects and/or the introduction of new initiatives, systems, products/services and processes, coordinating necessary expertise across multiple operations functions and/or products.</p> <p> </p> <p>As a technical expert, may also function as an informal team lead, providing work direction and technical guidance to less experienced employees in resolving complex transactions and operational problems. Requires extensive experience in an operations support function with thorough working knowledge of fundamental business structure and operational aspects for specific transactions and products. As a technical expert, will consult on a wide variety of topics across functional and business support lines.</p> <p> </p> <p><b>Responsibilities</b></p> <p>The role involves providing support for the various US based Loan Operations teams in relation to Data Quality, Control monitoring and assistance, automation and management of offshoring of activities. Day-to-day actions are more focused on providing managerial support and QA review within the teams. Functions could include technical enhancements and process review along with suggestions for enhancements and management of process change. </p> <p> </p> <p><b>Required Skills:</b> (<span>Must have these skills to be minimally qualified)</span></p> <ul> <li><span>Strong Microsoft Office Skills: Excel (VLOOKUP, Pivot Tables, etc.), Word & PowerPoint. </span></li> <li><span>Presentable, confident and client focused.</span></li> <li><span>Client facing experience or ability to conduct discussions with clients in a confident manner. </span></li> <li><span>Risk minded - able to identify issues and escalate to management. </span></li> <li><span>Ability to work under pressure in a team environment during critical funding periods. </span></li> <li><span>Works well in a team environment and maintains focus to achieve the goals of the business. </span></li> <li><span>Strong attention to detail and analytical skills. </span></li> <li><span>Ability to interact positively and effectively with all levels of management and associates. </span></li> <li><span>Strong written/oral communication skills. </span></li> <li><span>Ability to multi-task and shift priorities at a moment's notice. </span></li> <li><span>Strong organizational and time management skills.</span></li> </ul> <p> </p> <p><b>Other Qualifications:</b></p> <ul> <li><span>Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.</span></li> <li><span>Excels in working among diverse viewpoints to determine the best path forward.</span></li> <li><span>Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner.</span></li> <li><span>Commitment to challenging the status quo and promoting positive change.</span></li> <li><span>Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.</span></li> <li><span>Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.</span></li> </ul> <p> </p> <p><i>Enterprise Role Overview:</i></p> <p><i>Subject matter expert with at least 3 years' experience in current role. Analyzes and resolves complex operational problems. Provides technical support to the team and consults on a wide variety of topics across functional and business support lines. Knows front to back process/system flow. Strong product and market knowledge. Acts as a lead on multiple projects/initiatives on behalf of the team. Drives process improvements. Acts s Go To person for the other team. Acts as Go To person for the manager, performing some routine management support (interviewing, training & support for team members). Develops and delivers training for the team. Understands client needs, escalates issues appropriately (timely and appropriately). Proactively identifies risk. To be used for employees in Global Markets only.</i></p> </div>


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