Ops Project Consultant - SQL - Mortgage Analytics
The Operations Project Consultant role supports Mortgage & Vehicle Servicing Operations Modification Fulfillment Group.
The responsibilities include but are not limited to:
- Conducting analysis on process and technology issues affecting Loan Modifications.
- Extracts information from various data stores via SQL queries to analyze root cause, create and test corrective action
- Participates in the design, development and implementation of complex products, systems and services in an operations environment
- Manages projects of an operations nature and functions as the technical expert in their assigned area
- Possesses in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company
- Coordinates the implementation of loan modification programs and operational solutions.
- Maintains subject matter expertise for platform functionality (including technical), product rules and regulations
- May participate in testing and project work including designing, documenting, implementing, monitoring of new loan modification programs or changes.
*Required Skills: \"Must\" have these skills to be minimally qualified.
- Demonstrated experience with full lifecycle of implementing new processes, including technology, from analysis and design through implementation and sustainment.
- Experience with SQL including ability to write queries
- Strong analytic skills with ability to analyze data to drive differentiated performance.
- Strong desire to learn and develop with demonstrated ability to solving problems using creativity and critical thinking.
- Natural curiosity and drive to answer important business questions.
- High aptitude for self-motivation and self-determined project work.
- Able to collaborate with stakeholders to understand their needs, problems, and aligns them on priorities.
- Works in partnership with the team to ensure that optimum value is obtained through technology and through an advanced understanding of the business.
- Highly proficient in usage of SharePoint document repositories; Excel, PowerPoint and all other Microsoft applications.
- Self-starter, organized, versatile, capable of performing work independently with minimal direction.
- Demonstrated ability to interface effectively with senior management.
Desired Skills:
- Bachelor's degree or equivalent work experience
- Risk management, Compliance and /or Audit experience.
- Understanding of the governing Consumer regulations Z, B, AA, E, etc.
- Familiarity with mortgage products and mortgage servicing.
- Strong communication and presentation skills; can quickly adjust from being succinct to driving a deep dive discussion.
- Audit or Compliance background.
