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Order Management Analyst

In Tennessee / United States

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Order Management Analyst   

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JOB TITLE:

Order Management Analyst

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Nashville Tennessee / United States

JOB DESCRIPTION:

Pay Rate - $22/hr

Shift: Monday-Friday, 8am-5pm

Job Description

The Order Management Analyst provides support by utilizing knowledge and understanding of supply chain management processes to provide customizable solutions tailored to the individual customers’ needs.

Act as single point of contact for all distributors by managing the end-to-end order management and logistics process flow.

Responsibilities

* Single-point-of-contact for portfolio of customers by managing end-to-end order management and logistics process flow.
* Plan and maintain daily interactions with functional areas such as Materials, distribution centers and sales teams.
* Coordinates communication with customers and internal functions.
* Maintain accurate records of interactions with customers and functional areas.
* Partners with various operations for continued process improvement opportunities.
* Participates in continuous improvement projects.

Required Education and Experience

Bachelors degree or 2 years relevant work experience preferred
0-2 years of relevant work experience required

Required Knowledge and Skills

* Logistics and supply chain knowledge: apply strong knowledge of shipping terms, procedures, and laws to manage end-to-end process to fulfill customer requirements.
* Analytical Reasoning: Applies research methodologies and statistical analysis to solve problems and exercise independent judgement. Synthesizes and analyzes low to moderately complex data, information and evidence in order to draw meaningful solutions to meet customer expectations.
* Team members must adapt quickly and have the ability to make sound decisions when dealing with unexpected changes, customer demand fluctuations, special requirements (Shipping, Import/Export regulations at customer location).
* Communication (Written and Verbal): Communicates in a clear, organized and precise manner with functional areas to drive the required response; communicates responses to the customer relevant to their original request, while providing alternative solutions. Order Management Analyst must possess strong communications skills and be able to effectively communicate in a positive manner.
* Attention to detail: Pays attention to all the details of what is communicated, either written, orally, or presented. Achieves thoroughness and accuracy when accomplishing daily tasks while considering impact on functional areas. Provides accurate and relevant information on a timely basis to the customer.
* High degree of accuracy required.
* Cultural knowledge: Strong ability to understand, communicate and effectively interact with people across cultures.
* Systems knowledge and technical skills:
o Minimum of intermediate skill level with computer related programs such as Microsoft Office (e.g. Word, Excel, Power Point, Outlook) and Internet.
o Ability to gain skills required to utilize systems.
o Order Management Analyst will need to access elevated screens that allow them to manage and monitor customers' orders, product availability, and total volume with the goal of optimizing shipments and revenue.

Position Details

POSTED:

Apr 17, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S164502720717366

LOCATION:

Tennessee / United States

CITY:

Nashville

Job Origin:

Jobsrus_organic_feed

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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Order Management Analyst    Apply

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Pay Rate - $22/hr

Shift: Monday-Friday, 8am-5pm

Job Description

The Order Management Analyst provides support by utilizing knowledge and understanding of supply chain management processes to provide customizable solutions tailored to the individual customers’ needs.

Act as single point of contact for all distributors by managing the end-to-end order management and logistics process flow.

Responsibilities

* Single-point-of-contact for portfolio of customers by managing end-to-end order management and logistics process flow.
* Plan and maintain daily interactions with functional areas such as Materials, distribution centers and sales teams.
* Coordinates communication with customers and internal functions.
* Maintain accurate records of interactions with customers and functional areas.
* Partners with various operations for continued process improvement opportunities.
* Participates in continuous improvement projects.

Required Education and Experience

Bachelors degree or 2 years relevant work experience preferred
0-2 years of relevant work experience required

Required Knowledge and Skills

* Logistics and supply chain knowledge: apply strong knowledge of shipping terms, procedures, and laws to manage end-to-end process to fulfill customer requirements.
* Analytical Reasoning: Applies research methodologies and statistical analysis to solve problems and exercise independent judgement. Synthesizes and analyzes low to moderately complex data, information and evidence in order to draw meaningful solutions to meet customer expectations.
* Team members must adapt quickly and have the ability to make sound decisions when dealing with unexpected changes, customer demand fluctuations, special requirements (Shipping, Import/Export regulations at customer location).
* Communication (Written and Verbal): Communicates in a clear, organized and precise manner with functional areas to drive the required response; communicates responses to the customer relevant to their original request, while providing alternative solutions. Order Management Analyst must possess strong communications skills and be able to effectively communicate in a positive manner.
* Attention to detail: Pays attention to all the details of what is communicated, either written, orally, or presented. Achieves thoroughness and accuracy when accomplishing daily tasks while considering impact on functional areas. Provides accurate and relevant information on a timely basis to the customer.
* High degree of accuracy required.
* Cultural knowledge: Strong ability to understand, communicate and effectively interact with people across cultures.
* Systems knowledge and technical skills:
o Minimum of intermediate skill level with computer related programs such as Microsoft Office (e.g. Word, Excel, Power Point, Outlook) and Internet.
o Ability to gain skills required to utilize systems.
o Order Management Analyst will need to access elevated screens that allow them to manage and monitor customers' orders, product availability, and total volume with the goal of optimizing shipments and revenue.


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