Part Sales Representative Apply
Note - the shift starts a 6:00 AM / 8 hour shift Monday through Friday JOB SUMMARY The Parts Sales Representative position is responsible for facilitating customer needs and requests in a way that is informative, productive and efficient. Parts Sales Reps will utilize knowledge of the parts, the bus and internal resources to help identify parts needed and to inform the customer. This position manages customer accounts within an assigned territory working with the Regional Sales Managers. He/she will need to exhibit technical knowledge of the customers' buses. The Part Sales Representative reports to Supervisor, Parts Sales. KEY RESPONSIBILITIES Develop good working relationships with customers by: Responding to customer communications in a timely manner - typically same day Researching correct parts with customers & factory Resolving customer complaints and return requests professionally and in a timely matter Following orders through processing to ensure timely shipment Updating customers regarding status of products ordered and backordered Sell parts to meet or exceed established goal Manage, price and respond to customer bid requests Analyze sales mix to Identify opportunities in order increase sales with assigned customers Establish and maintain appropriate files and records for customer purchase orders and contracts Other duties as assigned REQUIREMENTS Bachelor's Degree Business or equivalent experience Minimum 3 years sales experience, and/or vehicle parts experience Must have strong computer skills (Proficient in Excel, creating worksheets, manipulating data & using formulas) Sales experience; experience in opportunity qualification, pre-call planning, call control, account development and time management Excellent written and verbal communication skills ABOUT THE ENVIRONMENT Ability to lift up to 25 lbs. Working environment is primarily indoors (office and production environment), however, at times job may require time spent outdoors Regularly required to sit, stand and walk and occasionally kneel or squat
