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PeopleSoft HCM Operations Consultant (Hybrid role)

In United States

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PeopleSoft HCM Operations Consultant (Hybrid role)   

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JOB TITLE:

PeopleSoft HCM Operations Consultant (Hybrid role)

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

United States

JOB DESCRIPTION:

Role: PeopleSoft HCM Operations Consultant (Hybrid role)

Location: Columbus, OH

Please share resumes to

pgo AT THE RATE OF Comtechglobal DOT COM

Is your candidate local to Columbus, OH? If not, can they relocate by day 1 of the assignment and will be onsite when agency requested?

Short Description:

PeopleSoft HCM Operations Consultant: IT Consultant 3

Submit candidates who will work from client location only

Hybrid – 2 days in office per week

Laptop not provided by agency needs to be given by vendor

Complete Description:

Years of Relevant Experience 6

Preferred Education 4 years

Job Duties in Order of Importance

Acts as a Human Resources Operations team member participating in service assurance functions with stakeholders and managed services providers (MSP) in support of the OAKS PeopleSoft HCM system for the State of Ohio's Department of Administrative Services PeopleSoft Management office named "OAKS".

Provides PeopleSoft HCM Operations Support:

Works with Business and MSP to support day-to-day PeopleSoft-based HCM operations.

Develops and reviews business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests.

Performs code reviews of MSP-delivered enhancements.

Validates MSP estimates for completing enhancements.

Maintains requirements traceability documents and test scripts.

Provides MSP with approvals to migrate objects into production so that the information can be included in the weekly Change Approval Board (CAB) entries for discussion and approval.

Performs custom architecture configuration necessary for enhancements that require new interfaces or interface changes.

Reviews and uploads user acceptance test documents into the SharePoint repository.

Filters security access requests from our business partners (DAS-HRD/ART) to ensure that the forms provided in the requests are properly completed prior to assignment to the OIT Security team for review, approval, and reassignment to the MSP for fulfillment.

Use common tools working in a PeopleSoft environment (e.g., PeopleCode, SQR, SQL, Oracle databases, PeopleTools, developer tools) in support of the DAS HCM applications for payroll, benefits, and human resources.

Resolves PeopleSoft HCM Software Issues:

Gathers and analyzes information from OAKS colleagues, MSP, other contractor teams working at OAKS, the OIT Security team, our business partners, and existing design and standards documents, to determine the appropriate course of action to be taken for issue resolutions.

Manages OAKS PEOPLESOFT Interfaces:

Is the primary responsible person for HCM-related interfaces

Provides assistance to other teams to create interfaces or troubleshoot OAKS PEOPLESOFT SFTP server connectivity issues.

Ensures that agency files are successfully transferred. Especially important when TCD agencies have issues with transmissions of payroll timesheet data.

Ensures the rapid response necessary to successfully acquire missing agency files for processing.

Assesses options for when files can best be loaded into PeopleSoft HCM to enable agency payroll personnel the ability to access the data online as soon as possible.

Monitors SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.

Evaluates that interface processes are maintained in the custom architecture in PeopleSoft HCM.

Ensures that OAKS PEOPLESOFT standards for processes to generate files within the batch schedules are followed.

Continuously tracks which interfaces are being uploaded/downloaded by users.

Deactivates interfaces continuously being created but not downloaded by users.

Regularly monitors the file transfer accounts to ensure that the agency users are still active employees.

Develops SQL Code:

Assists our business partners unit in writing ad-hoc SQLs to provide counts, employee information, and apply data fixes to the PeopleSoft HCM database.

Supports PeopleSoft HCM Projects:

Works with our business partners (DAS-HRD/ART) and MSP on projects by supplying navigations for their testing scripts, staging TCD files in the non-production project testing environment for testing by Batch, attending information exchange and touchpoint meetings with our business partners and the MSP project teams.

Provides Operations Communications and Research:

Sends communications to HCM SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS PEOPLESOFT.

Provides our business partners with background information on questions that arise during the HCM meetings.

Establishes New Vendors in OAKS PEOPLESOFT:

Works with our business partners, MSP, and any new benefits vendors to ensure that newly built vendor interface enhancements are properly designed, completed, and added to the batch schedule for ongoing processing.

Works with the Middleware team (SOA) to create SFTP accounts and firewall requests to allow new vendor access to the SFTP server.

Works to phase out vendors whose contracts with the State are ending.

Relevant Experience

Mandatory:

• 3+ years of PeopleSoft ERP Operations Management.

• 3+ years of PeopleSoft Human Capital Management 9.2 product experience (Human Resources, Benefits and Administration, ePerformance, Performance Management, Enrollment, Payroll and Compensation, Time Management, Job Data, Position Management, Queries and Reporting, Employee Data, Employee Notifications, Self-Service)

• Application management/outsourcing experience – preferably onshore – in a leadership role

• Excellent verbal and written communication skills in Large/complex organization experience

 

Preferred:

• Experience with Timekeeping systems such as Kronos

• Experience with Document Management Systems such as OnBase

• Experience with Hiring and Learning Management Systems (Taleo experience is a plus)

• Public Sector experience

• Experience working with, or as a part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services

• Ability to interface and resolve issues across all levels of an organization

• Upgrade and/or application patch, bundle, or image experience

 

Preferred Education

• 4 year college degree

• Project Management Professional (PMP) certification

• PeopleSoft Certification(s)

• ITIL Certification

 

Position Details

POSTED:

Nov 29, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S1658174430285570

LOCATION:

United States

CITY:

Job Origin:

OORWIN_ORGANIC_FEED

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

PeopleSoft HCM Operations Consultant (Hybrid role)    Apply

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<p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Role: </b><b><span style="color:#222222">PeopleSoft HCM Operations Consultant (Hybrid role)</span></b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Location: Columbus, OH</b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b><span style="background:yellow"><span style="color:black">Please share resumes to</span></span></b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b><span style="background:yellow"><span style="color:black">pgo AT THE RATE OF Comtechglobal DOT COM</span></span></b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><b><span style="font-size:12.0pt"><span style="background:yellow"><span style="color:black">Is your candidate local to Columbus, OH? If not, can they relocate by day 1 of the assignment and will be onsite when agency requested?</span></span></span></b></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><b><span style="background:white"><span style="color:#666666">Short Description:</span></span></b></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">PeopleSoft HCM Operations Consultant: IT Consultant 3</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Submit candidates who will work from client location only</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Hybrid – 2 days in office per week</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Laptop not provided by agency needs to be given by vendor</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><b><span style="background:white"><span style="color:#666666">Complete Description:</span></span></b></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Years of Relevant Experience 6</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Preferred Education 4 years</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Job Duties in Order of Importance</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Acts as a Human Resources Operations team member participating in service assurance functions with stakeholders and managed services providers (MSP) in support of the OAKS PeopleSoft HCM system for the State of Ohio's Department of Administrative Services PeopleSoft Management office named "OAKS".</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Provides PeopleSoft HCM Operations Support:</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Works with Business and MSP to support day-to-day PeopleSoft-based HCM operations. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Develops and reviews business requirements documents for requested enhancements to ensure that specifications are clear and include information needed by MSP developers to fulfill enhancement requests. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Performs code reviews of MSP-delivered enhancements.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Validates MSP estimates for completing enhancements.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Maintains requirements traceability documents and test scripts.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Provides MSP with approvals to migrate objects into production so that the information can be included in the weekly Change Approval Board (CAB) entries for discussion and approval. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Performs custom architecture configuration necessary for enhancements that require new interfaces or interface changes.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Reviews and uploads user acceptance test documents into the SharePoint repository.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Filters security access requests from our business partners (DAS-HRD/ART) to ensure that the forms provided in the requests are properly completed prior to assignment to the OIT Security team for review, approval, and reassignment to the MSP for fulfillment.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Use common tools working in a PeopleSoft environment (e.g., PeopleCode, SQR, SQL, Oracle databases, PeopleTools, developer tools) in support of the DAS HCM applications for payroll, benefits, and human resources.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Resolves PeopleSoft HCM Software Issues:</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Gathers and analyzes information from OAKS colleagues, MSP, other contractor teams working at OAKS, the OIT Security team, our business partners, and existing design and standards documents, to determine the appropriate course of action to be taken for issue resolutions.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Manages OAKS PEOPLESOFT Interfaces:</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Is the primary responsible person for HCM-related interfaces</span></span></span></span><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"> </span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Provides assistance to other teams to create interfaces or troubleshoot OAKS PEOPLESOFT SFTP server connectivity issues.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Ensures that agency files are successfully transferred. Especially important when TCD agencies have issues with transmissions of payroll timesheet data.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Ensures the rapid response necessary to successfully acquire missing agency files for processing.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Assesses options for when files can best be loaded into PeopleSoft HCM to enable agency payroll personnel the ability to access the data online as soon as possible.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Monitors SFTP server activity for interfaces to determine what interfaces are being created and/or retrieved.</span></span></span></span><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"> </span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Evaluates that interface processes are maintained in the custom architecture in PeopleSoft HCM.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Ensures that OAKS PEOPLESOFT standards for processes to generate files within the batch schedules are followed. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Continuously tracks which interfaces are being uploaded/downloaded by users. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Deactivates interfaces continuously being created but not downloaded by users. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Regularly monitors the file transfer accounts to ensure that the agency users are still active employees.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Develops SQL Code:</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Assists our business partners unit in writing ad-hoc SQLs to provide counts, employee information, and apply data fixes to the PeopleSoft HCM database. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Supports PeopleSoft HCM Projects:</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Works with our business partners (DAS-HRD/ART) and MSP on projects by supplying navigations for their testing scripts, staging TCD files in the non-production project testing environment for testing by Batch, attending information exchange and touchpoint meetings with our business partners and the MSP project teams.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Provides Operations Communications and Research: </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Sends communications to HCM SFTP account owners informing them of scheduled system outages or maintenance that affects OAKS PEOPLESOFT. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Provides our business partners with background information on questions that arise during the HCM meetings. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Establishes New Vendors in OAKS PEOPLESOFT:</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Works with our business partners, MSP, and any new benefits vendors to ensure that newly built vendor interface enhancements are properly designed, completed, and added to the batch schedule for ongoing processing. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Works with the Middleware team (SOA) to create SFTP accounts and firewall requests to allow new vendor access to the SFTP server. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Works to phase out vendors whose contracts with the State are ending. </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Relevant Experience</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Mandatory: </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• 3+ years of PeopleSoft ERP Operations Management.</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• 3+ years of PeopleSoft Human Capital Management 9.2 product experience (Human Resources, Benefits and Administration, ePerformance, Performance Management, Enrollment, Payroll and Compensation, Time Management, Job Data, Position Management, Queries and Reporting, Employee Data, Employee Notifications, Self-Service)</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Application management/outsourcing experience – preferably onshore – in a leadership role</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Excellent verbal and written communication skills in Large/complex organization experience</span></span></span></span></p> <p class="MsoNoSpacing"> </p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Preferred: </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Experience with Timekeeping systems such as Kronos</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Experience with Document Management Systems such as OnBase</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Experience with Hiring and Learning Management Systems (Taleo experience is a plus)</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Public Sector experience </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Experience working with, or as a part of, a Tier-One System Integrator firm providing PeopleSoft/Oracle professional services </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Ability to interface and resolve issues across all levels of an organization</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Upgrade and/or application patch, bundle, or image experience</span></span></span></span></p> <p class="MsoNoSpacing"> </p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">Preferred Education</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• 4 year college degree </span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• Project Management Professional (PMP) certification</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• PeopleSoft Certification(s)</span></span></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="tab-stops:49.5pt"><span style="font-family:Calibri,sans-serif"><span style="color:#222222">• ITIL Certification</span></span></span></span></p> <p class="MsoNoSpacing"> </p>


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