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Process lead

In Oregon / United States

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Process lead   

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JOB TITLE:

Process lead

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Beaverton Oregon / United States

JOB DESCRIPTION:

Title : Process lead

Location : Beaverton, OR

Duration : CWR

Required Skills/Experience:

Performs process analysis to design or redesign systems work flows to ensure that processes are customer focused, consistent, effective and efficient.

Responsible for the implementation and training planning across multiple sites and documentation of processes.

Able to develop practical and creative solutions to most complex problems, fully addressing systems, rules, procedures, quality, controls, and metrics. Must maintain personal expertise in the technology systems which support the process.

Manages large projects and activities of multiple project teams which may include staff from other organizations and processes. May also be responsible for the management of staff.

Possesses broad knowledge of specific function process.

Must maintain strong personal expertise in the technology systems which support the process.

Presenting Service Mgmt. capability during customer

Creating Process collaterals

Driving improvements by continually improving Service Mgmt. solution proposition

Identifying tasks that can be 'shift-left' to other teams; creating, owning and executing such shift-left strategies

Create use cases and work with CoE to have the use cases implemented in the CoE environment for customer demos

As a Service Mgmt. SME, provide consulting to internal and external customers for Service Mgmt. offerings

Conduct account assessments and drive account transformation

Identify and recommend automation opportunities for solutions and during consulting opportunities

Working with partners to create joint offerings

Significant experience should be in design and implementation of processes and functions including SIAM, ITIL and other ITSM or non-ITSM processes

At least 3 years of experience in CFS solution creation spanning across process and tools (across service management layers) for large and/or complex requirements

Should have experience in designing ITSM Governance

Should have been actively involved in customer presentations/demos.

Experience should reflect effective external and internal stakeholder management skills

Should have handled large/complex service mgmt.. consulting engagements

Should have clear understanding or experience in managing cross-functional services transition & transformation

Position Details

POSTED:

Oct 05, 2021

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16174659160101488

LOCATION:

Oregon / United States

CITY:

Beaverton

Job Origin:

CEIPAL_ORGANIC_FEED

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In Dallas Fort Worth
Aug 19, 2017 9am-6pm
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Process lead    Apply

Click on the below icons to share this job to Linkedin, Twitter!

Title : Process lead

Location : Beaverton, OR

Duration : CWR

Required Skills/Experience:

Performs process analysis to design or redesign systems work flows to ensure that processes are customer focused, consistent, effective and efficient.

Responsible for the implementation and training planning across multiple sites and documentation of processes.

Able to develop practical and creative solutions to most complex problems, fully addressing systems, rules, procedures, quality, controls, and metrics. Must maintain personal expertise in the technology systems which support the process.

Manages large projects and activities of multiple project teams which may include staff from other organizations and processes. May also be responsible for the management of staff.

Possesses broad knowledge of specific function process.

Must maintain strong personal expertise in the technology systems which support the process.

Presenting Service Mgmt. capability during customer

Creating Process collaterals

Driving improvements by continually improving Service Mgmt. solution proposition

Identifying tasks that can be 'shift-left' to other teams; creating, owning and executing such shift-left strategies

Create use cases and work with CoE to have the use cases implemented in the CoE environment for customer demos

As a Service Mgmt. SME, provide consulting to internal and external customers for Service Mgmt. offerings

Conduct account assessments and drive account transformation

Identify and recommend automation opportunities for solutions and during consulting opportunities

Working with partners to create joint offerings

Significant experience should be in design and implementation of processes and functions including SIAM, ITIL and other ITSM or non-ITSM processes

At least 3 years of experience in CFS solution creation spanning across process and tools (across service management layers) for large and/or complex requirements

Should have experience in designing ITSM Governance

Should have been actively involved in customer presentations/demos.

Experience should reflect effective external and internal stakeholder management skills

Should have handled large/complex service mgmt.. consulting engagements

Should have clear understanding or experience in managing cross-functional services transition & transformation


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