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Production Specialist **$200 Referral Bonus!

In New York / United States

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Production Specialist **$200 Referral Bonus!   

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JOB TITLE:

Production Specialist **$200 Referral Bonus!

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Ogdensburg New York / United States

JOB DESCRIPTION:

CorTech is a service-oriented staffing/recruiting company dedicated to working closely with our clients. We currently are hiring for candidates for a Production Specialist in our Ogdensburg area. Are you computer savvy then this maybe the job for you!

Full Time


Production Specialist
The Production Specialist is a member of the Production Department and is responsible for the daily print production, document reproduction, packaging and shipment of alternate format documents and statements for the blind and partially sighted community. The Production Specialist reports directly to the US Production Manager.

Duties and Responsibilities:

1. Processing customer documents and statements using proprietary software for the
automatic conversion of documents and statements into alternative formats in accordance
with customer Service Level Agreements (S.L.A), Quality Standards and Work
Instructions.
2. Completing the processing of documents and statements in accordance with customer
specific Work Instructions.
3. Ensuring the efficient and accurate coding, proofing and production of alternate format
documents.
4. Completing and distributing reconciliation and other reports to customers as required.
5. Understanding SLA requirements for all customers, including required turnaround times
and download schedules.
6. Identifying processing deficiencies and bugs through diligent application of Quality
Assurance processes and standards. Reporting all such deficiencies to Development
staff in a timely manner with accurate and complete descriptions in JIRA or such other
ticket-tracking utility implemented by employer. Coordinating deployment of bug fixes and
similar functionality with Development staff.
7. Ensuring that processed documents and statements are sent to Production for timely
printing and delivery and supporting the Production Department as needed.
8. Summarizing processing volumes and tracking time spent on specific customer tasks in
support of invoicing and human resources processes and through appropriate
utilities, such as JIRA.
9. Communicating on a regular basis with members of other departments, including the
Development Department, on the progress and status of any maintenance associated with
customer tools.
10. Assisting in other areas of the US Operations to ensure the timely completion and
distribution of customer statements, as directed by the Manager or other senior staff in
the office.
11. As time permits, completing the Braille Certification Training and any other training as
deemed appropriate to the effective performance of the job.
12. Maintaining work area in a safe and clean fashion and following all health and safety
policies and standards.
Note: This job description is not intended to be all inclusive. Other duties may be required to
meet the ongoing needs of the organization

Qualifications:
A minimum completion of high school diploma or equivalent
A minimum of 3 years’ experience working in an office or production setting

Knowledge of Braille would be an asset

Skills and Abilities:
Comfortable with the use of computers
Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
Excellent organizing skills.
Strong relationship and team building skills
Excellent interpersonal skills
Ability to work in a small team environment
Ability to take initiative and work independently
Exceptional attention to detail and accuracy
Ability to remain calm under the pressure of tight deadlines


Position Details

POSTED:

Jul 23, 2021

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S162048618361412018

LOCATION:

New York / United States

CITY:

Ogdensburg

Job Origin:

Jobsrus_organic_feed

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Production Specialist **$200 Referral Bonus!    Apply

Click on the below icons to share this job to Linkedin, Twitter!

CorTech is a service-oriented staffing/recruiting company dedicated to working closely with our clients. We currently are hiring for candidates for a Production Specialist in our Ogdensburg area. Are you computer savvy then this maybe the job for you!

Full Time


Production Specialist
The Production Specialist is a member of the Production Department and is responsible for the daily print production, document reproduction, packaging and shipment of alternate format documents and statements for the blind and partially sighted community. The Production Specialist reports directly to the US Production Manager.

Duties and Responsibilities:

1. Processing customer documents and statements using proprietary software for the
automatic conversion of documents and statements into alternative formats in accordance
with customer Service Level Agreements (S.L.A), Quality Standards and Work
Instructions.
2. Completing the processing of documents and statements in accordance with customer
specific Work Instructions.
3. Ensuring the efficient and accurate coding, proofing and production of alternate format
documents.
4. Completing and distributing reconciliation and other reports to customers as required.
5. Understanding SLA requirements for all customers, including required turnaround times
and download schedules.
6. Identifying processing deficiencies and bugs through diligent application of Quality
Assurance processes and standards. Reporting all such deficiencies to Development
staff in a timely manner with accurate and complete descriptions in JIRA or such other
ticket-tracking utility implemented by employer. Coordinating deployment of bug fixes and
similar functionality with Development staff.
7. Ensuring that processed documents and statements are sent to Production for timely
printing and delivery and supporting the Production Department as needed.
8. Summarizing processing volumes and tracking time spent on specific customer tasks in
support of invoicing and human resources processes and through appropriate
utilities, such as JIRA.
9. Communicating on a regular basis with members of other departments, including the
Development Department, on the progress and status of any maintenance associated with
customer tools.
10. Assisting in other areas of the US Operations to ensure the timely completion and
distribution of customer statements, as directed by the Manager or other senior staff in
the office.
11. As time permits, completing the Braille Certification Training and any other training as
deemed appropriate to the effective performance of the job.
12. Maintaining work area in a safe and clean fashion and following all health and safety
policies and standards.
Note: This job description is not intended to be all inclusive. Other duties may be required to
meet the ongoing needs of the organization

Qualifications:
A minimum completion of high school diploma or equivalent
A minimum of 3 years’ experience working in an office or production setting

Knowledge of Braille would be an asset

Skills and Abilities:
Comfortable with the use of computers
Strong ability to prioritize tasks of self and others and troubleshoot problems and issues
Excellent organizing skills.
Strong relationship and team building skills
Excellent interpersonal skills
Ability to work in a small team environment
Ability to take initiative and work independently
Exceptional attention to detail and accuracy
Ability to remain calm under the pressure of tight deadlines



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