Program/Project Analyst
JOB SUMMARY - Occupancy Planner/Program Analyst: Guide and execute the development, communication, and deployment of migration plans and move execution to ensure business group and enterprise needs are met. Enact defined workplace objectives, implement operational processes, and deliver innovative solutions to maximize the value to the business while aligning with Corporate Real Estate business and portfolio priorities.
EDUCATION & EXPERIENCE: Bachelors degree (BA/BS) from a four-year college or university in related field. A minimum of 5 years experience directly related to the delivery of strategic planning services, or equivalent combination of education and experience.
Ability and desire to drive solutions, problem solve and to work and lead in a fast-paced/dynamic organization
Ability to understand and be responsive to client physical and business requirements
Understanding of workplace, financial and organizational capabilities to effectively interpret client input into projects
Effective at gaining trust and confidence with stakeholders, understanding and addressing priorities to enable business objectives
CAD Experience a plus, but not required.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Collaborate with the Real Estate Portfolio Manager and other SOPs implementing approved real estate strategies and business group initiatives which affect business group occupancy
Manage and guide all aspects of the delivery of workspace and productive environments. Develop project work plan and deliverables, create presentations which effectively communicate the project objectives
Track progress of assigned projects against goals, objectives, timelines and budgets; generate reports documenting status as required
Prepare assigned account and business group reports per pre-determined frequencies; schedule and facilitate meetings as needed
Develop a familiarity with the enterprise, key contacts and an expertise with the internal processes of assigned business group(s)
Assist the Portfolio Manager to successfully execute the 6-month tactical migration plan
Solution and create stack plans to effectively implement the migration and ad-hoc planning
Mitigate disruption and optimize on delivery of emergent space requirements
Manage communication strategies for all stakeholders within aligned business groups, especially with the space representatives and relationship managers
Develop framing documents and business case analyses for aligned business groups
Ensure and facilitate excellent communication with clients, stakeholders and team members; maintain and share all relevant information and/or lessons learned
Manage a systematic approach on occupant satisfaction at the service delivery level
Contribute to continuous process improvement programs, identifying and implementing cost savings opportunities
Provide support in maintaining and executing the established space governance model and principles
Execute change management strategies to support business groups and portfolio activity
Performs additional job duties as requested
COMMUNICATION SKILLS: Ability to write reports, prepare quality PowerPoint presentations and effectively lead discussions; ability to engage in active listening and effectively interact with clients and stakeholders.
FINANCIAL KNOWLEDGE: Ability to apply concepts of basic algebra and geometry to practical situations. OTHER SKILLS:
Ability to solve problems and deal with a variety of options in varying situations and ambiguity; requires analytical and quantitative skills.
Supply / Demand Principles; Space Planning and Forecasting
High Level Understanding and appreciation of Project Management, Planning, Facilities Management
Business acumen with an understanding of operational impact related to actions/decisions
Teaming/Consultant and Customer Service skills
Critical thinking and problem solving; Risk Identification and Analysis
Microsoft Office Suite including PowerPoint, SharePoint, Visio and Excel; PowerBI experience would be a plus
Ability to self-motivate and drive others towards clearly defined goals
Ability to document processes, procedures and best practices
OTHER CONSIDERATIONS: Errors in judgment may cause short-term impact to co-workers, supervisor, and the Client.
Must reflect the CBRE RISE values (Respect, Integrity, Service, Excellence) in all daily working practices.
