REMOTE-Production Support (Onsite) Apply
<p><strong><span style="font-size:12.0pt;color:black;">Job Title:</span></strong><strong><span style="font-size:12.0pt;">Application Support Engineer/ DevOps Engineer </span></strong></p> <p><strong><span style="font-size:12.0pt;">Location: Remote </span></strong></p> <p><strong><span style="font-size:12.0pt;">Duration: 6-12 months Contract </span></strong></p> <p><strong><span style="font-size:12.0pt;"> </span></strong></p> <p><strong><span style="font-size:12.0pt;">Job Description/Responsibilities:</span></strong></p> <p><span style="font-size:12.0pt;">• Support and maintain AWS Cloud and on-perm applications</span></p> <p><span style="font-size:12.0pt;">• 24X7 on call support on rotation basis</span></p> <p><span style="font-size:12.0pt;">• Address production incidents, if needed communicate with ECC and send communication to all respective teams; and work to resolve the issues. May also work on some lower environment for these applications</span></p> <p><span style="font-size:12.0pt;">• Update and create knowledge articles and train L1 and shadow them</span></p> <p><span style="font-size:12.0pt;">• Work on problem management by creating problem tickets and its resolution</span></p> <p><span style="font-size:12.0pt;">• Participate with development teams in their sprint planning, work with them on release planning in various environments</span></p> <p><span style="font-size:12.0pt;">• Analyze and plan for automation of shakeouts and execution</span></p> <p><span style="font-size:12.0pt;">• Work on RCA and ensure a permanent resolution</span></p> <p><span style="font-size:12.0pt;">• Work with business teams to understand their need and support necessary activities</span></p> <p><span style="font-size:12.0pt;">• Work in SRE model with all necessary teams</span></p> <p><strong><span style="font-size:12.0pt;"> </span></strong></p> <p><strong><span style="font-size:12.0pt;">Qualifications:</span></strong></p> <p><span style="font-size:12.0pt;">• Bachelor's degree in computer programming or equivalent training required</span></p> <p><span style="font-size:12.0pt;">• Experience in Development or L2 or L3 support</span></p> <p><span style="font-size:12.0pt;">• Verbal and written communication skills, problem solving skills, customer service and interpersonal skills</span></p> <p><span style="font-size:12.0pt;">• Basic ability to work independently and guide junior resources</span></p> <p><span style="font-size:12.0pt;">• AWS certified (Architecture or Developer or Sys Ops)</span></p> <p><span style="font-size:12.0pt;">• Preferred Site Reliability Engineering knowledge</span></p> <p><span style="font-size:12.0pt;">• Unix, Scripting, Middleware (Weblogic or Tomcat etc), Oracle and SQL expert level</span></p>
