• Snapboard
  • Activity
  • Reports
  • Campaign
Welcome ,

Chat with the recruiter

...Minimize

Hey I'm Online! Leave me a message.
Let me know if you have any questions.

Resource Professional

In New Jersey / United States

Save this job

Resource Professional   

Click on the below icons to share this job to Linkedin, Twitter!

JOB TITLE:

Resource Professional

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

Virtual/Remote New Jersey / United States

JOB DESCRIPTION:

**Mon - Friday 8 Hours a day****Need to be on Pacific Standard Time Zone**Job Description: Manage the day-to-day CWS operations for their respective portion of program, which include:- Provisioning- Managing LinkedIn’s ticketing tool (250 cases a week)- Ad Hoc Client Reporting- Offboarding for the contingent workforce team- Special Projects- AuditsAdditional duties include expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff· Responsible for maximizing customer satisfaction, maintaining, and building new relationships, expectation management and issue/conflict resolution (services and grows the contractor / subcontractor population, managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.).· Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff,· Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization.· · Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed.Required Skills: -Minimum three years staffing industry experience, or in an account support MSP role. Any VMS experience desired (Fieldglass/Beeline/Econometrix).Required Years of Experience: -Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred.Desired Skills: -MSP or Staffing industry preferred.Desired Education: -Combination of education and/or experience is preferred.Desired Years of Experience: -1-5 yearsAdditional Information: -Deliver on client SLA (Service Level Agreements) consistently. -Build and maintain relationships with client stakeholders to ensure efficiency of processes.-Proactively identify and solution potential future challenges.-Program Backup Support – ensuring up to date training and readiness to cover assigned programs as a backup''

Position Details

POSTED:

Aug 27, 2022

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S1657184407418213

LOCATION:

New Jersey / United States

CITY:

Virtual/Remote

Job Origin:

Jobsrus_organic_feed

A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Resource Professional    Apply

Click on the below icons to share this job to Linkedin, Twitter!

**Mon - Friday 8 Hours a day****Need to be on Pacific Standard Time Zone**Job Description: Manage the day-to-day CWS operations for their respective portion of program, which include:- Provisioning- Managing LinkedIn’s ticketing tool (250 cases a week)- Ad Hoc Client Reporting- Offboarding for the contingent workforce team- Special Projects- AuditsAdditional duties include expedient issue resolution, further refining throughout the process with emphasis on responsiveness and customer services for assigned client; depending upon the engagement size, may train or assign work to administrative staff· Responsible for maximizing customer satisfaction, maintaining, and building new relationships, expectation management and issue/conflict resolution (services and grows the contractor / subcontractor population, managing client and contractor / subcontractor expectations and troubleshooting and issue resolution, etc.).· Establishes and develops manager relationships within assigned clients and expands existing manager relationships to ensure maximum customer satisfaction and, working in conjunction with the Program Manager staff,· Fulfills client service through frequent interaction with client managers to ensure satisfaction and identify potential business development opportunities for program expansion or utilization.· · Responsible for ensuring resolution to the day-to-day issues that arise among the contractor/subcontractor population, within their respective program. Reports issues to respective supplier or client for resolution and/or escalation to Program Manager as needed.Required Skills: -Minimum three years staffing industry experience, or in an account support MSP role. Any VMS experience desired (Fieldglass/Beeline/Econometrix).Required Years of Experience: -Minimum of 18 months of staffing or recruiting experience, with a minimum of 6 months in account management or coordination is preferred.Desired Skills: -MSP or Staffing industry preferred.Desired Education: -Combination of education and/or experience is preferred.Desired Years of Experience: -1-5 yearsAdditional Information: -Deliver on client SLA (Service Level Agreements) consistently. -Build and maintain relationships with client stakeholders to ensure efficiency of processes.-Proactively identify and solution potential future challenges.-Program Backup Support – ensuring up to date training and readiness to cover assigned programs as a backup''


Please wait..!!