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Revenue Specialist

In Kansas / United States

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Revenue Specialist   

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JOB TITLE:
Revenue Specialist
JOB TYPE:

JOB SKILLS:
JOB LOCATION:
Overland Park Kansas / United States

JOB DESCRIPTION :
Revenue Specialist
Pay Rate: $15/HR

Cortech is seeking a Revenue Specialist in Overland Park, KS.

The Revenue Specialist (Payment Resolution) will perform research and analysis on payments to resolve payment disputes timely and accurately. Responsible to ensure proper feedback is given to our customers (traditional customers, collections, outside vendors) to increase the quality and timeliness of processing all incoming payment types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Resolve customer payment exceptions using a detailed problem solving matrix. Expert level knowledge of various system tools is required to properly research customer remittance problems and identify receivables in the system to apply monies.
2. Provide support to the Cash Application Supervisor through consistent monitoring and audits of cash processing on the team. Quality assurance and problem resolution constitutes 90% of the Payment Processing Specialist’s workday.
3. Maintain and offer improvement suggestions on daily, weekly, monthly productivity reports under the guidance of the area supervisor.
4. Determine the root cause of repeat customer payment exceptions and problems by analyzing remittance history, invoice history, customer receivables and payables, rate history, and shipment information. Work with System Administrator, related departments, field, and our customer to avoid future payment exceptions.
5. Identify training opportunities for vendor employees and report those opportunities to the area supervisor. Provide appropriate feedback and coaching to vendor employees as instructed by the area supervisor.
6. Contact customers as necessary to accomplish duties. Route and respond to phone, email and other inquiries. Assist customers with the resolution of their payment exception issues through involving the necessary personnel and systems.

MINIMUM REQUIREMENTS

1. High school diploma or equivalent.
2. Experience in PC applications and mainframe systems.
3. Effective verbal, written, and interpersonal communication skills.
4. Experience using MS Office applications (Word, Outlook, and Excel).

Position Details

Jun 16, 2021
Accounting and Clerical
S16204861375989432
Kansas / United States
Overland Park
A job sourcing event
In Dallas Fort Worth
Aug 19, 2017 9am-6pm
All job seekers welcome!

Revenue Specialist    Apply

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Revenue Specialist
Pay Rate: $15/HR

Cortech is seeking a Revenue Specialist in Overland Park, KS.

The Revenue Specialist (Payment Resolution) will perform research and analysis on payments to resolve payment disputes timely and accurately. Responsible to ensure proper feedback is given to our customers (traditional customers, collections, outside vendors) to increase the quality and timeliness of processing all incoming payment types.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Resolve customer payment exceptions using a detailed problem solving matrix. Expert level knowledge of various system tools is required to properly research customer remittance problems and identify receivables in the system to apply monies.
2. Provide support to the Cash Application Supervisor through consistent monitoring and audits of cash processing on the team. Quality assurance and problem resolution constitutes 90% of the Payment Processing Specialist’s workday.
3. Maintain and offer improvement suggestions on daily, weekly, monthly productivity reports under the guidance of the area supervisor.
4. Determine the root cause of repeat customer payment exceptions and problems by analyzing remittance history, invoice history, customer receivables and payables, rate history, and shipment information. Work with System Administrator, related departments, field, and our customer to avoid future payment exceptions.
5. Identify training opportunities for vendor employees and report those opportunities to the area supervisor. Provide appropriate feedback and coaching to vendor employees as instructed by the area supervisor.
6. Contact customers as necessary to accomplish duties. Route and respond to phone, email and other inquiries. Assist customers with the resolution of their payment exception issues through involving the necessary personnel and systems.

MINIMUM REQUIREMENTS

1. High school diploma or equivalent.
2. Experience in PC applications and mainframe systems.
3. Effective verbal, written, and interpersonal communication skills.
4. Experience using MS Office applications (Word, Outlook, and Excel).