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SOW - SUCCESS PMO Services

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SOW - SUCCESS PMO Services   

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JOB TITLE:

SOW - SUCCESS PMO Services

JOB TYPE:

JOB SKILLS:

JOB LOCATION:

United States

JOB DESCRIPTION:

Role: SOW - SUCCESS PMO Services

Location: Jackson, MS

Please share resumes to

pgo AT THE RATE OF Comtechglobal DOT COM

Role: SOW - SUCCESS PMO Services

Location: Remote to Start Jackson-MS

Project Background

Project Overview - The State of Mississippi, Department of Human Services (MDHS) is planning for a modernization of the Information Systems that support the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Child Support Enforcement (CSE), and Child Care (CC) programmatic

areas. The Mississippi Department of Human Services is dedicated to its mission of "Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow".

MDHS is seeking to retain a Vendor for Project Management Office (PMO) Services to oversee, manage, and integrate the implementation of a new Enterprise-Wide Framework and Integrated Case Management and Eligibility system named SUCCESS. The Vendor must provide oversight of a multi-Vendor environment to achieve a successful configuration, development, design, implementation, and certification of the SUCCESS system while ensuring that the project is completed within budget and on schedule.

Background- MDHS is now beginning to plan the replacement of the Department's aging and disparate legacy systems. Specifically, it is the Department's goal and intention to replace or modernize the information systems that support the Supplemental Nutrition Assistance Program (SNAP) - including Disaster SNAP (DSNAP) and SNAP Employment & Training sub-modules, Temporary Assistance to Needy Families (TANF), Child Support Enforcement (CSE) and the Child Care Payment System (CCPS) program areas through multiple iterations.

System Platform Approximate Age

Mississippi Automated Verification Eligibility Reporting Information Control System (MAVERICS) – Statewide Information System utilized to manage initial and on-going eligibility calculations and determinations for the SNAP Program

Subsystems:

Disaster SNAP (DSNAP)

SNAP Employment & Training Linux

Environment employing an ADABAS Framework Languages Used: Natural 8.3.8 & COBOL

File Organizations:

ADABAS 6.5.0.6 30 + Years

Jobs Automated Work Systems (JAWS) – Statewide system used to manage TANF eligibility and case management services to eligible TANF recipients Linux

Environment employing an ADABAS Framework Languages Used: Natural 8.3.8

File Organizations:

ADABAS 6.5.0.6 20 + Years

Electronic Financial Interface Tracking System (eFITS) – Statewide system responsible for

interfacing with the state's EBT contractor systems Languages Used:

Natural 8.3.8

File Organizations: 15 + Years

and provide deposits to a client's cash benefit

debit card from multiple programs and reconcile the use of benefits ADABAS 6.5.0.6

Mississippi Enforcement and Tracking of Support System (METSS) – Statewide System used to implement the Title IV-D program for the State of Mississippi. Functions to collect and maintain data on all child support enforcement cases and perform automated functions pertaining to locating non-custodial parents, establishing paternity, and enforcing, collecting, and distributing child support enforcement payments Linux

Environment employing an ADABAS Framework Languages Used: Natural 8.3.8

File Organizations:

ADABAS 6.5.0.6 20+ Years

Child Care Payment System (CCPS) – Information System utilized by the MDHS to manage the Division of Early Childhood Care and Development. Software as a Services (SaaS) < 10 Years

Although these IT systems offer a wide array of internal and external integrations (including a CWP-a public-facing portal for SNAP, TANF, and LIHEAP eligibility-and the myMDHS mobile application), each system operates and is maintained independently of each other. 

Required Experience

Vendor must demonstrate that all team members have the necessary experience for design, installation, implementation, training, and support of the services required by this RFP.

Identify the primary, key staff of who will be responsible for the execution of the various aspects of the project including but not limited to: Project Manager, Organizational Change Manager, Test Manager, Functional Analysts, and Senior Technical Analyst.

Describe team member roles, functional responsibilities, and experience with projects similar in size and scope to the services required by this RFP.

For each participating team member, provide a summary of qualifications, years of experience and length of employment with your company.

For each participating team member, provide contact information for three references who would be willing to verify qualifications, experience, and performance.

Vendor must ensure that each team member assigned to this project has the ability to communicate clearly in the English language both verbally and in written form.

Scope of Work & Deliverables

The purpose of this section is to present MDHS's requirements for a Vendor to perform Project Management services for the SUCCESS project. The successful Vendor's response to this RFP will describe how they will assist the State in ensuring a successful and timely accomplishment of the objectives of the SUCCESS implementation, according to OCSE AND FNS requirements and guidelines. The PMO Vendor must provide Scaled Agile Framework for Government methodology, guidance, oversight and support services associated with the implementation and certification of the SUCCESS.

The PMO Vendor must represent MDHS's interest in the Design, Development, Implementation (DDI), and Certification phases of the SUCCESS. The PMO Vendor will provide objective project oversight associated with the implementation and certification of the SUCCESS.

The PMO Vendor will work collaboratively with all SUCCESS Vendors to ensure compliance with all federal and state requirements, and coordinate preparation of appropriate documentation for any federal reviews, including updates to federal planning documents required for this project.

The PMO Vendor must use MDHS approved tools and methodologies to manage the project. The PMO Vendor's proposed tool sets (which shall include a dashboard / reporting tool) as well as those included as part of the standardized MDHS project management tools will be evaluated to assemble the best collection of tools and processes to form a comprehensive project management solution that will be the single source of accurate project status.

The PMO Vendor must schedule and facilitate all meetings that oversee project activities.

The PMO Vendor must establish the project structure necessary to ensure best practices are followed consistently across the project. This will include the implementation of standardized project management and technical processes, methodologies, and tools as necessary to minimize risk, maintain scope, adhere to schedule and contain costs for the SUCCESS project.

 Project Management and Control

 The Vendor must include details of the methodology to be used in management and control of the project, project activities, progress reports, and processes for identification and correction of problems. The Vendor must provide an explanation if their proposed methodology varies from one phase to another. Project Management and Control methodology must include:

 Comprehensive Project Management Plan and control approach;

 Project methodology procedures using a Scaled Agile Framework for Government;

Approach to ensuring project stays within scope, schedule and budget; Approach for proposal of project staff;

Manpower and time estimating methods;

 Procedures for development and completion of all deliverables and major activities; Management of performance standards, milestones and/or deliverables; Assessment of project risks and approach to managing them;

Anticipated problem areas and the approach to management of these areas, including loss of PMO Key Personnel and technical personnel;

 Approach to quality management;

 Approach to problem identification and resolution; and 

Approach to communication and interaction between multiple Vendor staff and MDHS personnel.

The PMO Vendor will be responsible for establishing a process for planning, scheduling, and conducting management and SUCCESS project team briefings and other sessions 

The PMO Vendor must be responsible for coordinating regularly scheduled meetings with the SUCCESS Vendors to address the following areas:

Scope / schedule / costs management;

Major risks and proposed mitigation strategies; Communication matters;

Decision requests; Staffing issues; and

Any other area that has the ability to impact the implementation of the SUCCESS.

The PMO will work with the IV&V Vendor to make recommendations to the MDHS Project Management Team at each phase whether to approve current phase results and authorize work to begin on the next phase, as follows:

Ensure that project direction and goals remain consistent with the organization's strategic (business) plan and goals.

Provide an evaluative process and opportunity to justify termination if project fails to demonstrate an adequate return on investment.

Measure the ongoing progress (i.e., budget, schedule, and deliverables) and identify potential problems for corrective actions.

The PMO Vendor must be responsible for the management of data collection and reporting processes and provide accurate information to support effective decision making for executives and stakeholders. 

The PMO Vendor must facilitate communications between the technical team, business analysts and various stakeholder groups. The PMO Vendor will be responsible for coordinating communication across the entire project and help MDHS manage stakeholder expectations. 

The PMO Vendor must employ an internal quality control process to ensure that all deliverables, documents and calculations are complete, accurate, easy to understand, and of high quality.

The PMO Vendor is responsible for verifying that SUCCESS Vendors' plans are properly developed, communicated,

implemented, monitored, and executed throughout the SUCCESS implementation. 

The PMO Vendor will work with MDHS and the SUCCESS Vendor during project initiation to set standards for all aspects of the project (e.g., time of the regularly scheduled project meetings, project communication, information to be included, and the format of the written status reports, etc.).

The PMO Vendor will use MDHS standard templates and processes for project management oversight and accountability. Vendors providing proven examples of industry standard best practice templates and processes may be given additional consideration. This includes, but is not limited to: 

Templates and artifacts which must adhere to OCSE AND FNS guidelines for SDLC and collaborative reporting; 

Deliverable review and maintaining a version control of reviewed documents; Project Status updates;

Risk Management; Defect and issue tracking;

Contract Monitoring and Compliance; Reporting;

Management of changes in the Scope document;

Escalation of issues and facilitation of cross-functional team communication for timely issue resolution;

Maintain a project communication plan;

Maintain a Business Requirement Document based upon changes approved by MDHS; and Change Order Process

Lessons Learned

The PMO Vendor must plan, schedule, facilitate, and prepare agendas and publish meeting minutes for project meetings including but not limited to: Weekly Status, Monthly Status, SUCCESS Project Team Briefings, Executive Committee Meetings and Joint Application Design sessions.

Position Details

POSTED:

Jan 17, 2023

EMPLOYMENT:

INDUSTRY:

SNAPRECRUIT ID:

S16621632258571314

LOCATION:

United States

CITY:

Job Origin:

OORWIN_ORGANIC_FEED

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Aug 19, 2017 9am-6pm
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<p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Role: SOW - SUCCESS PMO Services</b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Location: Jackson, MS</b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b><span style="background:yellow"><span style="color:black">Please share resumes to</span></span></b></span></span></p> <p class="MsoNoSpacing"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b><span style="background:yellow"><span style="color:black">pgo AT THE RATE OF Comtechglobal DOT COM</span></span></b></span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Role: SOW - SUCCESS PMO Services </b></span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"><b>Location: Remote to Start Jackson-MS</b></span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Project Background</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Project Overview - The State of Mississippi, Department of Human Services (MDHS) is planning for a modernization of the Information Systems that support the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Child Support Enforcement (CSE), and Child Care (CC) programmatic</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">areas. The Mississippi Department of Human Services is dedicated to its mission of "Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow".</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">MDHS is seeking to retain a Vendor for Project Management Office (PMO) Services to oversee, manage, and integrate the implementation of a new Enterprise-Wide Framework and Integrated Case Management and Eligibility system named SUCCESS. The Vendor must provide oversight of a multi-Vendor environment to achieve a successful configuration, development, design, implementation, and certification of the SUCCESS system while ensuring that the project is completed within budget and on schedule.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Background- MDHS is now beginning to plan the replacement of the Department's aging and disparate legacy systems. Specifically, it is the Department's goal and intention to replace or modernize the information systems that support the Supplemental Nutrition Assistance Program (SNAP) - including Disaster SNAP (DSNAP) and SNAP Employment & Training sub-modules, Temporary Assistance to Needy Families (TANF), Child Support Enforcement (CSE) and the Child Care Payment System (CCPS) program areas through multiple iterations.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">System Platform Approximate Age</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Mississippi Automated Verification Eligibility Reporting Information Control System (MAVERICS) – Statewide Information System utilized to manage initial and on-going eligibility calculations and determinations for the SNAP Program</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Subsystems:</span></span></p> <p style="margin-left:48px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Disaster SNAP (DSNAP)</span></span></p> <p style="margin-left:48px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">SNAP Employment & Training Linux</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Environment employing an ADABAS Framework Languages Used: Natural 8.3.8 & COBOL</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">File Organizations:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">ADABAS 6.5.0.6 30 + Years</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Jobs Automated Work Systems (JAWS) – Statewide system used to manage TANF eligibility and case management services to eligible TANF recipients Linux</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Environment employing an ADABAS Framework Languages Used: Natural 8.3.8</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">File Organizations:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">ADABAS 6.5.0.6 20 + Years</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Electronic Financial Interface Tracking System (eFITS) – Statewide system responsible for</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">interfacing with the state's EBT contractor systems Languages Used:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Natural 8.3.8</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">File Organizations: 15 + Years</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">and provide deposits to a client's cash benefit</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">debit card from multiple programs and reconcile the use of benefits ADABAS 6.5.0.6 </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Mississippi Enforcement and Tracking of Support System (METSS) – Statewide System used to implement the Title IV-D program for the State of Mississippi. Functions to collect and maintain data on all child support enforcement cases and perform automated functions pertaining to locating non-custodial parents, establishing paternity, and enforcing, collecting, and distributing child support enforcement payments Linux</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Environment employing an ADABAS Framework Languages Used: Natural 8.3.8</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">File Organizations:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">ADABAS 6.5.0.6 20+ Years</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Child Care Payment System (CCPS) – Information System utilized by the MDHS to manage the Division of Early Childhood Care and Development. Software as a Services (SaaS) < 10 Years</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Although these IT systems offer a wide array of internal and external integrations (including a CWP-a public-facing portal for SNAP, TANF, and LIHEAP eligibility-and the myMDHS mobile application), each system operates and is maintained independently of each other.</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Required Experience</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Vendor must demonstrate that all team members have the necessary experience for design, installation, implementation, training, and support of the services required by this RFP.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Identify the primary, key staff of who will be responsible for the execution of the various aspects of the project including but not limited to: Project Manager, Organizational Change Manager, Test Manager, Functional Analysts, and Senior Technical Analyst.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Describe team member roles, functional responsibilities, and experience with projects similar in size and scope to the services required by this RFP.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">For each participating team member, provide a summary of qualifications, years of experience and length of employment with your company.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">For each participating team member, provide contact information for three references who would be willing to verify qualifications, experience, and performance.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Vendor must ensure that each team member assigned to this project has the ability to communicate clearly in the English language both verbally and in written form.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Scope of Work & Deliverables</span></span></p> <p style="margin-left:72px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The purpose of this section is to present MDHS's requirements for a Vendor to perform Project Management services for the SUCCESS project. The successful Vendor's response to this RFP will describe how they will assist the State in ensuring a successful and timely accomplishment of the objectives of the SUCCESS implementation, according to OCSE AND FNS requirements and guidelines. The PMO Vendor must provide Scaled Agile Framework for Government methodology, guidance, oversight and support services associated with the implementation and certification of the SUCCESS.</span></span></p> <p style="margin-left:72px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must represent MDHS's interest in the Design, Development, Implementation (DDI), and Certification phases of the SUCCESS. The PMO Vendor will provide objective project oversight associated with the implementation and certification of the SUCCESS.</span></span></p> <p style="margin-left:72px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor will work collaboratively with all SUCCESS Vendors to ensure compliance with all federal and state requirements, and coordinate preparation of appropriate documentation for any federal reviews, including updates to federal planning documents required for this project.</span></span></p> <p style="margin-left:72px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must use MDHS approved tools and methodologies to manage the project. The PMO Vendor's proposed tool sets (which shall include a dashboard / reporting tool) as well as those included as part of the standardized MDHS project management tools will be evaluated to assemble the best collection of tools and processes to form a comprehensive project management solution that will be the single source of accurate project status.</span></span></p> <p style="margin-left:72px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must schedule and facilitate all meetings that oversee project activities.</span></span></p> <p style="margin-left:72px; text-indent:-18.05pt"><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must establish the project structure necessary to ensure best practices are followed consistently across the project. This will include the implementation of standardized project management and technical processes, methodologies, and tools as necessary to minimize risk, maintain scope, adhere to schedule and contain costs for the SUCCESS project.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Project Management and Control</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The Vendor must include details of the methodology to be used in management and control of the project, project activities, progress reports, and processes for identification and correction of problems. The Vendor must provide an explanation if their proposed methodology varies from one phase to another. Project Management and Control methodology must include:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Comprehensive Project Management Plan and control approach;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Project methodology procedures using a Scaled Agile Framework for Government;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Approach to ensuring project stays within scope, schedule and budget; Approach for proposal of project staff;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Manpower and time estimating methods;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Procedures for development and completion of all deliverables and major activities; Management of performance standards, milestones and/or deliverables; Assessment of project risks and approach to managing them;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Anticipated problem areas and the approach to management of these areas, including loss of PMO Key Personnel and technical personnel;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Approach to quality management;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Approach to problem identification and resolution; and</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Approach to communication and interaction between multiple Vendor staff and MDHS personnel.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor will be responsible for establishing a process for planning, scheduling, and conducting management and SUCCESS project team briefings and other sessions</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must be responsible for coordinating regularly scheduled meetings with the SUCCESS Vendors to address the following areas:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Scope / schedule / costs management;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Major risks and proposed mitigation strategies; Communication matters;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Decision requests; Staffing issues; and</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Any other area that has the ability to impact the implementation of the SUCCESS.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO will work with the IV&V Vendor to make recommendations to the MDHS Project Management Team at each phase whether to approve current phase results and authorize work to begin on the next phase, as follows:</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Ensure that project direction and goals remain consistent with the organization's strategic (business) plan and goals.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Provide an evaluative process and opportunity to justify termination if project fails to demonstrate an adequate return on investment.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Measure the ongoing progress (i.e., budget, schedule, and deliverables) and identify potential problems for corrective actions.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must be responsible for the management of data collection and reporting processes and provide accurate information to support effective decision making for executives and stakeholders.</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must facilitate communications between the technical team, business analysts and various stakeholder groups. The PMO Vendor will be responsible for coordinating communication across the entire project and help MDHS manage stakeholder expectations.</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must employ an internal quality control process to ensure that all deliverables, documents and calculations are complete, accurate, easy to understand, and of high quality.</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor is responsible for verifying that SUCCESS Vendors' plans are properly developed, communicated,</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">implemented, monitored, and executed throughout the SUCCESS implementation.</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor will work with MDHS and the SUCCESS Vendor during project initiation to set standards for all aspects of the project (e.g., time of the regularly scheduled project meetings, project communication, information to be included, and the format of the written status reports, etc.).</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor will use MDHS standard templates and processes for project management oversight and accountability. Vendors providing proven examples of industry standard best practice templates and processes may be given additional consideration. This includes, but is not limited to:</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Templates and artifacts which must adhere to OCSE AND FNS guidelines for SDLC and collaborative reporting;</span></span><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif"> </span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Deliverable review and maintaining a version control of reviewed documents; Project Status updates;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Risk Management; Defect and issue tracking;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Contract Monitoring and Compliance; Reporting;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Management of changes in the Scope document;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Escalation of issues and facilitation of cross-functional team communication for timely issue resolution;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Maintain a project communication plan;</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Maintain a Business Requirement Document based upon changes approved by MDHS; and Change Order Process</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">Lessons Learned</span></span></p> <p><span style="font-size:11pt"><span style="font-family:Calibri,sans-serif">The PMO Vendor must plan, schedule, facilitate, and prepare agendas and publish meeting minutes for project meetings including but not limited to: Weekly Status, Monthly Status, SUCCESS Project Team Briefings, Executive Committee Meetings and Joint Application Design sessions.</span></span></p>


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